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"Resort was clean, room was lil outdated,, Bed was too hard for me it was not comfortable to me I didn’t sleep good in that bed so that was a bummer! Tv only have Spanish channels only the history channel was in English so if you like to watch tv to wind down like me it’s no if you only understand English watching tv is no go! Hope this review may help someone because I had no clue that I would not be able to watch tv in English .Food was okay they had a lot of options a lot of the food lack...

"Everything was perfect! Just wish the sargassum wasn’t as bad at the"

"Overall great experience"

"if you are there for the ocean check via online search the current conditions of the sargassum ahead of time …. at certain times of year the ocean water is brown across moon palace and 100 other resorts unless you go north or to Cozumel"

"The staff are very familiar with us"

"good"

"Bonito hotel el personal muy amable, Maximiliano de recepción muy atento! Las hamburgués del área de piscina deliciosas"

"Our experience at Moon Palace The Grand in Cancun was extremely disappointing and one of the worst hotel stays we have had. We traveled from the DC area with our children, leaving home at 2:00 a.m. When we arrived around 11:30 a.m., the kids were exhausted and hungry, and my daughter was pale and not feeling well. I explained this at check-in and asked for early room access or a comfortable place for her to rest, but we were pointed to a couch in the lobby. The cleanliness was shocking. There...

"We loved the pool partys and the shows they have at night"

"Very professional, very friendly staff, there was nothing that I can say, anything that I didn't like about hotel other than turn up the air a little bit. Thank you."

"We had a wonderful stay at the Majestic Elegance Resort in Mexico! 🌴 From the moment we arrived, the resort was beautiful, clean, and very well maintained. The grounds were gorgeous, the beach was beautiful !! The sand was soft , white and so beautiful. The breeze was just right and the water was very very warm ! There were so many areas to relax and enjoy too ! The staff were friendly, welcoming, and always willing to help. We really appreciated the service and the effort they put into...

"The property exceeded expectations! The staff were extremely friendly and accommodating. I received 3 great massages at the SPA and Monica was the best massage therapist! I would highly recommend the property!"

"Property was nice and clean . The staffs were cordial. Dinner was ok ( cut down on salt), Breakfast was good. I would come back on my next trip."