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"Exceeded expectations. I loved my experience and would go again."

"I loved how friendly the staff is. Everything was so clean. Room service was excellent. Ricardo and Nestor did amazing drinks in the VIP room that made this experience better. I loved the activity when coco bongo staff came over to the pool side. My daughter’s loved the bracelet stand entertainment person was so kind and funny. I would say that I didn’t like was that the pools closed too early. Also the pina coladas tasted so disgusting when getting them from the bar down stairs."

"El personal fue muy amable, todo el servicio en general es bueno."

"Excellent trip the staff is outstanding."

"The hotel is beautiful, just like the pictures. The staff is very nice, helpful and respectful. The food good. I couldn’t get to the beach due to the massive sargassum bloom which also cause a very bad smell in the entire lobby. Other than that, me and my husband enjoyed our weekend at AVA. And plan to return with our kids."

"En la alberca le ase falta mas limpieza,el mar en esa zona esta muy mal por el zargaso"

"The only problem we had was not being able to make charges to our room. According to the front desk, it was a "problem with the system". On our last night, we ate at Stone & Sea. The food was over-the-top good."

"Great property! Had a great time! Very friendly staff!"

"La verdad el hotel está excelente. Para ir con niños es ideal, además de albercas y el water park, tienen dos zonas de juegos tipo arcade, mini golf, etc. También hay actividades todos los días, teatro, karaoke, también un brincolín inflable super grande.Hay un Lugarcito tipo café donde hay pan, nieve, dulces, café, y sandwiches que está super padre. Me tocó ir a cenar al restaurante tipo circo que visualmente está increíble, la comida estaba bien, y también fui a MOMO teppa que es japones y...

"Excelente lugar, buena comida y limpieza. Los cuartos necesitan mas mantenimiento. Los enseres y aires ser verificados. Pues los bartender un poco mas de creatividad y ánimo."

"Overall, it was good. People are extremely nice, the facility is clean, and their rooms are what they show in the pic… But when it comes to the pool, from the three pools, not all of them were open, I guess because of the season also. Be careful when booking through the app since they will offer you a package for all-inclusive, but when you get there, most likely, they will tell you that you got a different package, and then that will be an extra for it. Also, they have a feed for room service...

"Our 7th stay. As usual the staff was great and welcoming. I felt there were significant improvements in the food with an emphasis on Bluewater Grill. It's always great to see familiar faces like Juan at the Italian restaurant. Typically the spa was a highlight but it didn't live up to previous visits. Previous visits seemed more organized in how they rotated aqua treatments, the cold shower and bucket is now gone, my massage was not relaxing. I canceled my other planned services the same day."

"This was put second time at this resort and the staff, amenities and overall stay was great."

"🌞"

"The pool was spotless, which was a huge plus. The kids’ pool floor could use a bit of TLC, but overall, it’s a fantastic place for kids to play. My kids absolutely loved it! The staff was incredibly helpful and friendly, creating a relaxing atmosphere that we were looking for."

"We had a wonderful stay at Majestic Elegance. The resort was beautiful, clean, and offered a great overall experience. The staff was friendly and always willing to help, making our vacation even more enjoyable. A special thank you to Krystel, who went above and beyond throughout our stay. She was incredibly attentive, thoughtful, and always made sure we had everything we needed. Her kindness and excellent customer service truly stood out and made us feel valued and welcome."

"All you can drink and eat. Amazing"

"Room was great! Ocean view was amazing"

"Very friendly staff"