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"Hotel muy bonito y comodo"

"The rooms were very clean and nice. All the staff was very friendly and attentive. The beach was great and they did a good job of cleaning up any sargassum that washed up. The resort is very family friendly and the kids section was nice and the pool there was great as well. Only thing is if the resort had more activities or shows or something else to do it would be even better. "

"I have zero complaints about this resort. I will be back. The spa was great. Food was great. Staff were outstanding. Room was perfect, and cleaned throughout the day several times. I loved my stay here, and Will recommend to others. "

"We’ve been to 3 separate RIU locations and this was by far our least favorite. However, I think this is a case of you get what you pay for and realizing this is more of a younger demographic party resort. The rooms are very basic and outdated. The themed restaurants are only open for dinner whereas at other RIUs they are open for lunch as well. Otherwise you are stuck with the buffet, which was lacking more costly items like seafood. I really missed the piles of shrimp, mussels, crab, etc that...

"Pool was great, so relaxing. Taco bar was phenomenal. All the food was exceptional"

"Membership solicitors are very pushy. Takes almost 3 hours. "

"Comfortable rooms. Sometimes a bit loud at night with the entertainment. Overall good food and restaurants. "

"Breakfast was always hot and stacked. The beach had a lot of seaweed that sat there every day smelling. The rooms are starting to get a little dated and run down and the tile in the pool are popping off all over the place so people are getting cut… The staff is always fabulous. The amenities are always great otherwise."

"Todo excelente "

"Food was good. Pools were in bad shape or under construction. "

"Great place to stay! Will be back soon!"

"Clean rooms, brand new, great service at the pool and beach club. "

"great resort good food and late night activities "

"very clean "

"staff were always smiling and very welcoming :’)) "

"Wei really enjoy this place "

"High pressure sells pitch while checking in. Then non stop phone calls and had to unplug phone. Same on checkout, but some 299 deal which was an initial price. Our privacy light was turned on without us knowing and never received service or towels after first day. Had to get bottled water from gym. Flight experience was bad too. Was double charge 460.00 for luggage with 5 hours of calls and messages and still not refunded."

"Gg"

"We have been to the Ziva 6 times bc we love it so much. The staff are amazing, amenities are great, and we always have a good time. "

"Cleaned"