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"We enjoyed our stay here"

"Loved our stay here. The service was impeccible. The food was the best that we have had at an all-inclusive. We will definitely be back soon!"

"The staff are very familiar with us"

"Great"

"Hotel was very clean staff was great they upgraded our room for our anniversary they provided in room champagne and strawberry on our anniversary day."

"The resort is absolutely beautiful and amazing..i have no words to describe how beautiful and amazing the staff are, we had so much fun. We definitely will go again The RIU parties is not all of that.. the music could be better.."

"Una experiencia decepcionante. Servicio deficiente y publicidad engañosa. Nuestra estancia en Moon Palace The Grand fue una enorme decepción. Un hotel que se promociona como de lujo, pero cuyo servicio y atención al huésped están muy lejos de justificar su categoría y sus precios. Desde el primer día tuvimos problemas con el servicio en las albercas. Los meseros prácticamente nos ignoraban, mientras observábamos que a otros huéspedes sí los atendían. Incluso después de dejar propina, el mesero...

"The Hotel is too old the food is not that good"

"Great adult only resort. Very well maintained. Exceptionally clean. Nice choices for dinner. If you’re looking for a nice relaxing vacation, this is definitely the resort."

"Excellent service provided by all the staff. Enjoyable stay, rooms were cleaned daily and restocked with snacks and drinks. Food was excellent especially at Black Iron and Livo. Had an enjoyable time at the pool. Pool staff was attentive and constantly brought towels and took orders for drinks and food. Pool was clean and maintained. A pool side chair was always available while we were there. Resort is large and we found the south side of the resort to be a little quieter and less busy."

"The butler service was great he made sure we had everything we needed and wanted he made my stay great with setting up birthday surprises for my wife"

"Everything was good. The hospitality, the comfort, the food. Only problem the bed was too hard. Couldn't really sleep real comfortably."

"Overall Hyatt Ziva is an outstanding hotel to have a vacation, full of activities, amazing beach and delicious food. Hotel Staff Oscar made my kids’ stay very memorable, we want to have special thanks to Oscar for arranging the activities."