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"Bad experience with the shuttle.. they put us in the wrong one.. the hotel was at 10 minutes from the airport and we got there 1h45 minutes later because we had to drop all the other passengers to their hotel (till Falmouth)...! As for the hotel, after getting a bedroom on the highway side, we decided to pay for an upgrade on the sea side. The bedroom was nice and clean. It is very important to know (because it is not written anywhere when you chose the hotel) that we have planes constantly...

"Room was clean but unfortunately my door had issues which cause me a lot of inconvenience before checking out supervisor of the security was not so polite. I made a special request and they was not responsive to it… it was a birthday celebration and nothing was done am not pleased most staff are good though and good food"

"Staff was amazing, the room could have been kept cleaner throughout the week, but overall experience was great "

"Every thing was to my satisfaction. "

"Nice staff , Shower was a disappointment tub was slippery bed and pillows very uncomfortable , food was decent alcohol was all bottom shelf if you wanted a decent drink you have to pay , very small section of beach is available for guests ,if you’re looking for fun or nightlife this isn’t it …pretty sleepy after 8 pm , spa was very nice . good location avoid beach on days when the cruise ships come in .very packed .too many rules for a “luxury ‘ stay "

"Loved it!!!! Just wished we got a better room than what we were promised "

"The overall rating 4.5 out of 5. The quieter environment is great if you get out before the start of cleaning the rooms around 9 AM. If late riser you will hear a lot of door slamming OMG. Also don’t waste your money for “Ocean View” All garden views OMG… Best if you want “ocean” get ocean front period. The standard buffet best deal and the 24 hour room service awesomeness. Up grades not worth the buck unless money is no object. "

"Fun stay would highly recommend to stay here "

"Getting wash clothes and hand towels was like pulling teeth called three days in a row and none were ever in our room. Got to the resort no towels in room. They brought bath towels that they didn’t replace the 8 days we were there. Also room service never replaces shampoo soap etc. I prefer to wash my body and shower on daily. This should be the normal. I shouldn’t have to even ask. "

"Staff need some man"

"Airport shuttle was easy and convenient. Driver was friendly.The entertainment staff was amazing. The servers at buffet were also friendly and quick to clean up. Would definitely return to the Iberostar Rose Hall."

"Our first room, you could not see any of the beach in the concierge told us it was a ocean view, but you had to look very hard so they finally moved us and put us in a room with a view that we had to look to the left to see the ocean. Unfortunately, the elevators were having major issues and people were getting stuck."

"Lovely resort right in the beach. Not too big and you can even go over to the other Riu resort down the beach and eat there too with your all-inclusive bracelet. The beach is AMAZING. Drinks are great, food is good overall. Highly recommend reserving a dinner at the Steak House- our favourite of the restaurants there. Staff were always helpful. Can’t wait to go back!"

"We loved the beach and the pools! Lots of comfy seating and a variety of sun amd shade. The food was amazing!!"

"Family friendly "

"We had the best time at Samsara Cliff Resort. The hospitality received from the staff was amazing and the resort was beautiful right on the famous cliffs of Negril. "

"Staff was awesome "

"No words to describe how beautiful CocoLaPalm is love it been twice now and will be returning soon "

"Good food, good entertainment. Some excursions cancelled due to weather. Not having a tv in our room was a downer. The rooms are just ok ."