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"The entire staff was great. The bartenders and the servers and amazing. "

"What a magical resort! The pools were great, kids loved the water park, room was good, enough space for us all and a balcony for evenings. Music in evenings was loud but didn’t go too late. Food was good, especially the market grill and fusion restaurant. Kids love the coffee shop with ice cream. Would highly recommend "

"Clean pool, great food and welcoming staff!"

"It was my second time in the country and my first time was better. I had an okay time but this hotel lacked a few things I was expecting better from. The food options were not great. Getting restaurant tables was a hassle. The bed felt like a rock, I slept terribly my entire vacation. "

"I was satisfied with the accommodation. Menu was good,place was clean but I didn’t have any hot water for showering "

"Lovely hotel right on the beach, free access to sun beds and umbrellas. Staff are, mostly, amazing. Nothing is too much trouble. Food was very good and variable."

"Yes"

"The breakfast was fresh and varying. The property was very clean, the room service and people were friendly. We definitely recommend this destination to our friends Thank you"

"Muy bueno el hotel en todas las lineas!! Siempre limpio y la calidad de la gente excepcional "

"The staff and property was more than I expected. The dining options were consistently good."

"Great food, great staff lovely grounds. The quality of alcohol available was disappointing (no sparkling wine for breakfast mimosas 😫). My number one annoyance was the tepid water temperature in the showers. Man, oh man, I could not wait to get home to have a steaming hot shower. Outside of these complaints, it was a good time. "

"Our stay was good at the Waves resort. Staff are very friendly, be sure to get "

"Pool was really good and clean but pool bar was ok. It seems they don't know how to make good drinks except bar in the lobby was really good. Food was not that great or food often tastes bland. They did had variety of food and restaurant but taste was not good. Food was missing spieces. Not good dessert either except at restaurnt had some good dessert. "

"The food was well below average. The staff outside of two standouts (King - barman, Giovanni - barman) just don’t care, mindless / hapless…. Coffee bar they were openly rude / impatient. A marked downgrade from RIU in Cancun…."

"The signature level made a big difference. Staff friendly outdoor shower was amazing. The biggest down side is the food; there are times of the day no restaurant is open and they is tough for late arrivals and morning sleepers. "

"GREAT place!! Certainly gives flair to the all inclusive feature."

"Breakfast was made fresh in front of you"

"The staff are amazing! Rooms are clean. Food never disappoints. The gym could use functioning cooling system that works. The hot tub was broken so that was disappointing. The property itself could use a little TLC, buildings, gardens etc. "

"Overall, a great hotel rooms are very small. Staff was a bit cranky understandable considering what they went through with the hurricane food was better than average not great. The beach is one of the best I’ve ever been on."

"The accommodation exceeded my expectations. The rooms were well kept, the food was amazing, the staff were welcoming with an abundance of activities and entertainment. Last but not least, safety was built into every aspect of the experience. "