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"Loved that it was hot water... they don't have a shuttle but they were able to get me a taxi for pickup and drop off for the airport. Only complaint was with unlimited drinks they need better maps I got lost twice for my room lol!"

"I recently stayed at Princess Resorts with my family and had a very disappointing experience. Before arrival, my daughter spent weeks trying to update my reservation from two guests to one. Expedia and the resort kept redirecting me to each other, and no one resolved it. As a result, I was overcharged for a two-person stay. During the stay, housekeeping woke my family 2.5 hours before checkout by banging on the door and yelling, despite the “do not disturb” light being on. Service at the...

"Overall we had a nice stay. Adults with tweens and teens. The staff was friendly. The rooms were decent nice property. I would say they need more pool space because when they’re at full capacity, the seating became a challenge. We did the bike tour that was fun. My friends enjoyed the spa. I wasn’t crazy about the food, but it was OK. I still had a relaxing time."

"The property is beautiful with beautiful ocean views. The beach is clean, water is clear."

"The staff was very nice and friendly. "

"Front desk staff was great...Oral B and Kaliea ..top tier staff. Property was nice and clean. Speciality restaurants could be better..overall it was a nice stay. "

"very easy everyone was so helpful made me feel like a king "

"Happy with our stay"

"Problems with towels (both beac and bath) Very poor choice of food and not really good, including la carte restaurants. Low quality alcohol. Great beach. Staff is nice."

"Love this place, alot to do, staff was great.."

"All meals were served fresh and well prepared and there were a wide variety of foods available for the guests to choose from."

"Enjoyed our stay "

"My husband and I had an excellent week at this resort. The employees were friendly and helpful. I especially note Beverly at the front desk and Shana in the dining hall. The food was good, although my husband did not enjoy his steak at the Steak House, and we considered the delicious lobster tail that I had a much better option. Many employees throughout the facility work hard to maintain the property. The beach is incredible and the main reason we come back to Negril."

"We had a wonderful experience at this resort. Many options for food. The food was very good. The staff was very friendly and helpful. Overall it was excellent and would recommend. "

"We love this resort! It was our second visit and it is like coming home! The staff is hospitality at the top tier!! So welcoming and friendly! Our butlers were amazing. They kept us updated on the events of the day, which restaurants were available and wanted to do what was needed for us to relax and enjoy. The food at Joia was delicious and good variety. Our lunch favorite is Port Maria, good breakfast buffet and also room service breakfast. Our favorites for dinner were Toscana (Italian) and...

"We stayed in the garden bungalow and rustic is an understatement. Towels taken each day but sometimes no clean ones brought back. Only 3 outlets, cat and dog noises all night and crossing the road to get to our bungalow felt very unsafe with how fast locals drive. The food was sub par. Beautiful cliff area and the pools were clean. Staff was pleasant. Would not return. "

"The staff are amazing! Rooms are clean. Food never disappoints. The gym could use functioning cooling system that works. The hot tub was broken so that was disappointing. The property itself could use a little TLC, buildings, gardens etc. "

"We had an atrium suite. The best in my opinion. Private, comfortable and good location. Food is always good and lots to choose from. Had an amazing time and will come back again. "