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"The hotel was very well maintained. The staff were helpful and pleasant throughout the property. I would definitely go again."

"Omg so awesome!!"

"Amazing"

"the staff was polite. but there is no elevator. and the rooms are far from the main resort area. it was a decent property. but wouldn’t stay here again."

"Booked 2 rooms for me and daughters for our vacation at a smaller resort this time. What I received 1 rm that I ordered and 1 that was outdated, infested with ants and did not have the amenities of my other room such as a balcony or drawers in the room. My room was secluded in a corner overlooking the flat roof and an ac unit. This reservation was made months ahead even on their website a superior king room in which I booked I clearly only received 1 out of the 2 . I was told they couldn't...

"Everything was AMAZING!! A 5 star rating in my book. My ONLY complaint is, if checking starts at 3 p.m then please have the front desk fully staffed when visitors arrive. We’re tired and stressed out. Other than that, hardest working staff I’ve ever seen and they were VERY professional. I’ll definitely be back and I’ll spread the word 🇯🇲💕"

"I had a good time"

"Staff was extremely helpful and welcoming. They respect all visitors and treat them well. Staff even went as far as brining my glasses back to me after I left them at the counter at the bar"

"Room from the beginning ! No robes no ironing board and pubic hairs on the toilet and floor Called customer service was asked to send pictures I did and nothing else no im sorry no consessions...the bench and the end of the bed was dirty as well as the platform on the sides of the bed and bedroom flood.i wiped my hands across them and dirt was in my hands. Bench on balcony had yup you guessed it more pubic hairs. The phone in the room cord had a short .Noone offered to repair. What a very non...

"This resort was beautiful! The staff was very attentive and accommodating. There was an issue with the AC in our building, and they were gracious enough to move rooms for the night, then back to our original room the following morning. Overall it was an amazing trip for our honeymoon/first anniversary. We will be returning to this resort in the future"

"This was a wonderful family vacation. The staff were great and the food was good. Definitely recommend. We will be staying here again."

"Very beautiful resort"

"The property was lovely. The only issue I had was the smell of dampness in the room. Everything was damp even the bed. The linens were cheap too"

"We loved having the best of both worlds. We were staying in the jungle, but right across the street was the beach. The staff was amazing always, we loved it there. We definitely will be going back. You cannot go wrong. Staying at sunset at the Palms."

"Had an awesome time with my family, highly recommend!"

"1. First of all I chose their property to celebrate my 25th anniversary and requested some decoration in the room . They said yes. Upon arrival nothing was done in the room . Very frustrating to see this happened. When asked , they simply said - oh! The housekeeping must have forgotten . It shows they don’t care abt guest experience , no attentiveness and no courtesy! Atleast they could have said - ok we can do something later . But No Nothing !!! 2. No towels in the room upon check-in....

"Clean room Needs some repairs Staff great Food breakfast good"

"The receptionist was friendly yet professional. The room spacious, comfortable and cool. Love the location of the property on the beautiful white sand beach (we did not have to cross the road to get to the beach). The continental breakfast was appreciated: fruit or juice with pastry included in the price. You could order breakfast and get a $5.00 discount. The beach being the main attraction was clean and there were lounge chairs provided along with beach towels. We loved the sea then rinsed...

"No coffee maker in room Could only get coffee in the lobby 7am-11am. No designated smoking area"