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"There are so many different areas to relax, swim, eat, and get drinks. Every single area is impeccably clean and the staff is selfless. Would definitely recommend anyone to come here."

"The food was so good. The ocean view room was so beautiful. I had a great time. The staff was nice. I will be back."

"Beautiful property, AMAZING staff, delicious food, and quality entertainment. HUGE thanks to the staff that elevated the quality of our stay: Kade & Liam (butlers) - These men are GOLD!, Christopher & Jamon (cart drivers), Oshae (bartender), Ricardo (concierge) I highly recommend booking platinum. The butler service and VIP access are 100% worth the extra spending. My husband and I plan to make this our "go to" vacation spot for couples trips."

"Despite the small hurricane water leaks, the staff gave everything they had to make sure we felt welcome. Top shelf drinks are not included in the all inclusive price. I recommend buying some liquor from the airport once you arrive: The beaches and rooms were clean. Food was a little short of what we expected, but I’m sure the quality will be better once the resort is back to perfection after all repairs. Again, I need top shelf liquor: no complaints for me."

"the staff was polite. but there is no elevator. and the rooms are far from the main resort area. it was a decent property. but wouldn’t stay here again."

"Was a good place for the price basic but good in general, breakfast was the best close to the airport and the dr cave beach across the street beautiful the pass included with the stay, they have a Italia restaurant with reservations for those don’t like spicy food was great, and the snack and ice cream delicious"

"Everything was AMAZING!! A 5 star rating in my book. My ONLY complaint is, if checking starts at 3 p.m then please have the front desk fully staffed when visitors arrive. We’re tired and stressed out. Other than that, hardest working staff I’ve ever seen and they were VERY professional. I’ll definitely be back and I’ll spread the word 🇯🇲💕"

"I had a good time"

"Sheldon and the front desk are always welcoming and very helpful. I am a regular and the staff always make me feel at home. The bartenders are great and Archer makes the best drinks. The food is always delicious and there is a variety of options. The RIU Palace Montego Bay is my favorite."

"We had a premium package w/ swim up pool. There was nothing extra nor special about this package. Also just FYI , their premium liquor is just Rum. Most of the staff is rude and unfriendly. Our bartender Alshane was the greatest employee there. He was super friendly, polite and caring. The ladies on the beach for volleyball and dancing also had great spirits, the ladies at the restaurant and buffet had bad attitudes. Room service took 3 hours and then my burger was under cooked"

"Nothing was liked and nothing was good about this resort. Our family left the resort after 1 day due to the lack of hospitality and quality of anything on the resort. Also they did everything in their power to add additional fees room change, keeping room close together all normal request that we requested prior to check in but I would NEVER EVER visit this resort again. Supposedly we are supposed to get refunded but I highly doubt they will complete the refund process. STAY AWAY or visit at...

"We traveled as a family on 8, which included 2 8mth old babies. All 8 of us fell ill during our stay, 1 day after another....1 baby needing to go to the hospital. Staff was good in helping facilitate that. What was disappointing is we were given a bit of a hard time in trying to leave buffet with food to be taken back to the room for the person who was unable to leave their room and had to involve guest services to get "permission" to do this. As for the food, honestly, we were disappointed. ...

"Very beautiful resort"

"The options for the included alcohol were very poor"

"We loved having the best of both worlds. We were staying in the jungle, but right across the street was the beach. The staff was amazing always, we loved it there. We definitely will be going back. You cannot go wrong. Staying at sunset at the Palms."

"Had an awesome time with my family, highly recommend!"

"1. First of all I chose their property to celebrate my 25th anniversary and requested some decoration in the room . They said yes. Upon arrival nothing was done in the room . Very frustrating to see this happened. When asked , they simply said - oh! The housekeeping must have forgotten . It shows they don’t care abt guest experience , no attentiveness and no courtesy! Atleast they could have said - ok we can do something later . But No Nothing !!! 2. No towels in the room upon check-in....

"Clean room Needs some repairs Staff great Food breakfast good"

"Excellent stay. The staff is super friendly. The facility is very clean and well maintained. The restaurant Marley’s by the sea is delicious. Very pleased and will return to this property"

"No coffee maker in room Could only get coffee in the lobby 7am-11am. No designated smoking area"