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"This “all-inclusive” is a JOKE. Beautiful yes, but the services are deplorable. THEY PRICE GOUGE foreigners! They arbitrarily added $300 to our room for no reason and we have no choice but to pay the increased price; we couldn’t just pick up and stay somewhere else, we were there for a wedding! The massively over-promised “Platinum Status” ($1000/nite) meant waiting THREE HOURS to check-in. The butlers never delivered what we “wanted” because 90% of the menu was never available! None of...

"Great place, would definitely recommend!"

"Great location,great staff, great stay!!! End of story I recommend"

"The hotel was nice, close to the beach only cross the street you’re reach doctor cave beach. They have variety of foods for breakfast, lunch and dinner. Hotel room is clean, the staff will come every day to clean it. Staffs are very nice and helpful. But one thing they don’t have elevators which will be convenience for families who have toddlers."

"I didn’t like the meager dining options I didn’t like that my suite didn’t offer a robe, slippers or an umbrella ( which I needed badly because of the weather) One of The televisions in the room was too complicated for me. In the end I just didn’t bother trying to figure it out. Maybe it was defective but I relied on the other one which was ok."

"Great hotel"

"The staff was very attentive and helpful"

"Everything was great food staff environment was excellent"

"We honestly loved everything about the resort! Our rooms were adjoining, as requested. They were clean and the staff was wonderful. We loved the restaurants and the buffet. The adult pool and pool bar were also outstanding."

"Overall, the stay was okay and the property itself is lovely. > We booked dinner at Aunt Ruby's Steakhouse and unfortunately the experience was disappointing. Service was extremely slow with no sense of urgency, and our order arrived incomplete — still waiting on my French fries. We waited so long that we left without having dessert. > Most of the staff were nice and helpful, but the service needs to be much faster and more efficient, especially since vacation time is limited. The food was okay,...

"Racquel and front desk staff very nice. Dining room staff mean."

"Great experience would recommend"

"Overall I had a great stay, but it’s not at the top of my list of resorts to go back to. Pros: The beach is incredible! Velvety white sand, crystal clear but somehow still beautifully blue water, perfect temperature. They keep the beach very clean. There are plenty of beach chairs and they have a floating pad on them so you can float in the ocean. The restaurant food for dinner was delicious no matter which one we chose. MOST water sports are included. Snorkeled twice and did a...