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"Terrible beach. Unfriendly staff. One of the pools was closed our entire stay except the last day. The electricity went off multiple times (with no explanation). We will NEVER be back and we will discourage anyone who is even thinking about staying here."

"I really enjoyed my stay!"

"Staff was friendly and helpful at all times. The food was good and the property hit it On all cylinders. When the casino opens it will be hard to get a room. Loved Our 4th weekend here and will be back."

"Good stay! Nice people"

"The property was nice. The food was good The staff in the dining hall was helpful. Customer The service needs Work. Took me hours to check in based on discrepancy between them and Expedia. No one could help. ended up coming out of pocket when my reservation on my end showing exactly what I paid for."

"Food need some improvement otherwise everything was great. The location is great 👍."

"Beautiful hotel Food could be better. I felt it was american not Jamaican"

"I will write yours higher management"

"Property was worth the stay. I enjoyed my vacation."

"the property was very beautiful and well maintained .. the staff didn’t give any details about the property we had to figure it all out via a map .. the main pool was only operational 1 day of the 5 days I was there"

"Loved my stay at Riu Palace Montego Bay! Beautiful resort, great food and drinks, friendly staff, and a perfect mix of fun and relaxation. Definitely worth the experience and I’d absolutely return."

"The staff is extremely friendly and helpful. Quick check in and out. They offer great options to do things offsite. The price was right What I didn’t like is that the property is old and needs some fixing up but still a great place to stay"

"The room was clean and spacious. The employees and food was great! The beach was gorgeous as well."

"The property is simple great! The rooms all have balconies and very clean. The beautiful crystal clear warm ocean, white sand, delicious food, wonderful staff that always there to help with anything you need, the natural vibe of the place AND the sunset OMG - I loved it! Small, calm resort - I’ve been to several all-inclusive resorts on the island, I definitely prefer Cocolapalm. Already planning my next trip there."

"We ended up in a sea view vs the garden side bungalow we’d booked. But we very much enjoyed our visit. We had to work and our stay was too short to enjoy all the goodies that came with our inclusive experience (including access to Legends on the 7 mile beach). Wonderful view. Comfy rooms. Great staff. We can’t overstate how serene this property is! Be sure to tip your bartenders. They deserve it! And go sit out by the cliffs and chat. I promise the property sprinkles magic into your...

"Nothing special felt"

"Very nice"

"We had a great stay. The property is very spacious, so there is plenty of room to relax and enjoy your privacy. The food was delicious, and the service was excellent. The staff were attentive, friendly, and made us feel well taken care of throughout our stay. Overall, it was a wonderful experience, and we would happily visit again."

"Ok"