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"The staff kept the energy high and the good vibes going at all times. I love how much there was to do on the resort, you don’t even need to go out of the resort to have a good time. The food was mid though (except Pepe’. The jerk chicken was always fire ! ) shout out to the chef at Pepe’s ! "

"Girls trip with my sixteen year old daughter for the beach/pool. Large hotel, our room was on the 2nd floor of building six on the beachside. Room was very clean and well maintained. We felt that this side must be much quieter than rooms facing the water park and pool as the moonlight theatre entertainment in the evenings was very loud. We did hear quite a lot of noise from other guests in the halls. Buffet food was good, service varied one dinner great attentive server and the next we never got...

"Great experience. I would recommended to turn on the heated pool"

"Excellent stay at the Princess. My only recommendation is to have a hot tub or two. Having a pool with jet but water is cold defeats the purpose. Additionally charging for room service does not allow for the adult only feeling. "

"The hotel is overall an older hotel. The staff and management try their best, but it is old. While the hotel is dated, it was clean. The staff is very friendly. The food is all right. We were here March 2026 during spring break time. The hotel was relatively busy. The location is central to Montego Bay, but not a lot to see other than the beach right across the street. The beach right across the street is lovely and beautiful. We paid $250 a night for two people. The overall value was good."

"Lovely hotel right on the beach, free access to sun beds and umbrellas. Staff are, mostly, amazing. Nothing is too much trouble. Food was very good and variable."

"I had a very disappointing experience during my stay. The toilet in my initial room was clogged, and no one assisted me until the following day. Maintenance came out four separate times but was unable to fix the issue. On the second day, I was moved to another room; however, I did not receive any housekeeping service for the remainder of my stay. Whenever I requested towels, staff would tell me they were not assigned to my area and that I needed to contact the front desk. Unfortunately, the...

"The staff was incredible! Housekeeping, room service, bar tenders, etc! Excellent hospitality."

"Everything was excellent "

"Pools are great and the beach is beautiful with plenty of trees, cabanas and lawn chairs. There are high chairs in all restaurants. Use bug spray for ackee restaurant. Food and drinks is good. Overall staff is amazing. I would recommend this place for families. I would come back again. Our favourite people are Flame, T.T., aqua sports rental staff including Ashley and the other lady, Travis and the guy always under the tree on the beach. "

"Good selection not the best, bar selection not good, staff not friendly- would not recommend "

"Nice experience and wonderful people. We enjoyed our stay at this resort."

"When we arrived our room wasn’t quite ready yet but we were able to change into bathing suits and go to the pool. The pool area was large maybe needed more chairs but there were many activities going on throughout the day. It was very windy which without the sun was a little chilly at times. We ate at all of the restaurants and the food was very good. It was first come first serve so we arrived when they opened and we got right in. We went on a free shuttle to a shopping area. Not many stores,...

"Food was not good, some staff seemed unhappy with their job and were not helpful."

"Good for families maybe not so much adults who want a little more privacy and exclusion from teens and kids. for Very large resort with a huge main pool. Staff was very friendly and the food overall was very very good. We got the signature level and the resort only has 2 bars that offer premium liquor, 1 at the signature pool which closes at 6 and the other where you do the check in/out and they close at 11pm. Our room was cozy and we had a beautiful view of the ocean, my only complaint about...

"GREAT place!! Certainly gives flair to the all inclusive feature."

"Breakfast was made fresh in front of you"

"The staff are amazing! Rooms are clean. Food never disappoints. The gym could use functioning cooling system that works. The hot tub was broken so that was disappointing. The property itself could use a little TLC, buildings, gardens etc. "

"Overall, a great hotel rooms are very small. Staff was a bit cranky understandable considering what they went through with the hurricane food was better than average not great. The beach is one of the best I’ve ever been on."

"The accommodation exceeded my expectations. The rooms were well kept, the food was amazing, the staff were welcoming with an abundance of activities and entertainment. Last but not least, safety was built into every aspect of the experience. "