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"Great Staff"

"The staff were the best part of the hotel. The hotel looks good and the amenities were great. The restaurants were great. My kids and I loved the sport bar but the wait time for the food was too long. The only concern was the cleanliness of the room. However if you request the staff would come to re-clean the rooms. It is a very family friendly and had activities for all ages. Will definitely return to this resort."

"Enjoyed my stay."

"Wonderful resort! Staff was so nice and eager to help. Beautiful property with nice amenities including kayaking and paddle boarding included!"

"Although this is a older property its reflects the history of MontegoBay , the staff very professional and helpful, dining room staff courteous and willing to serve. The food is well-balanced and well tastings. Kudos to Miss .Walker the general manager.for supporting her staff and been attentive to the concerns of the guest I Enjoyed my stay...been able to walk across to the beach a big plus ."

"Liked not being solicited for time shares and always found places to sit and things to do. Especially enjoyed music at night and beach swimming great."

"The housekeepers always kept the room cleaned daily. They were seen cleaning the property thoroughly. Staff was extremely welcoming and helpful. The views at the hotel was amazing and the food is incredible! Best resort stay I have been to"

"Hotel was Beautiful and clean. Front desk staff was not friendly"

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"Everyone was friendly and helpful. Room was clean and food was amazing. I enjoyed my get away and would recommend the Grand Palladium for a future vacation. "

"Room appeared clean but my sheets were dirty from the previous guests with trail mix in the bed. Food was mediocre. Pool very loud with a DJ a lot of the time. "

"Quite an excellent hotel. Everything was immaculate from the service, the food, and the overall hospitality. The only area of improvement would be to have a consistent time for housekeeping. On certain days it was done during the daytime and on certain days during the late afternoon. Would certainly stay here again and would recommend for sure!"

"The staff was respectful and kind, I will be going back."

"The quality of this hotel was pretty outstanding. Comfy beds and pillows, good AC, decent showers and while the water never got super hot, it eventually warmed up. Drink prices were more reasonable than any nearby area and their breakfast menu changed daily, so it wasn't always the same thing. While the WiFi wasn't super fast, it was stable so you can easily work remotely. The pool was decent and you're right next to the beach. I'm shocked this is only listed as a 3 star hotel, it seemed like a...

"I have zero complaints! Amazing resort, so many restaurants/places to eat, gorgeous beaches (MORE THAN ONE), room service is amazing (for cleanliness, didn’t order room service), activities were top tier!"

"They need to add more spa-related options, eg, sauna, facials, etc., and more massage techniques. Food-wise, they should offer more of an authentic Jamaican flavor in their meals. "

"Had an ocean view room which had a great view and was quite close to the water. We wanted a room with two beds but had to settle for a queen bed and a cot. We didn’t have all inclusive plan but paid for drinks and enjoyed the pizza made at resort. Walking to nearby restaurants was a little nervous as there isn’t much of a shoulder on the road. Pool was warm and clean. We were there for a week and saw a band play twice there. Awesome!"

"No coffee maker in room Could only get coffee in the lobby 7am-11am. No designated smoking area"

"From the moment we arrived, we knew this place was special. The owner personally welcomed us, and the doorman was sweet—honestly, everyone working here was topnotch. They take care of everything you need. The Welcome & Dining: We checked in early & offered wine upon arrival, and dinner at the restaurant was yum—tasty food with a stunning ocean view. The restaurant attracts international travelers; we met guests from Spain and France stopping by for lunch, which added to the atmosphere. The Room...