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"Love everything except the beach . It has so many rocks . That’s the only reason I’ll not return "

"at first I wasn’t too happy about the room we were given on the 3rd floor. it smelled horribly! we did get a room change and eventually the resort began to grow on me and I loved it. the beach restaurant was amazing."

"Muy bien "

"My room wasn’t too clean when I arrived."

"all the experience at the hotel was wonderful!!"

"They made my honeymoon special!"

"This was honestly one of the best hotels I’ve ever stayed in. My best friend and I are pretty particular, and we had zero complaints the entire stay. Service: The staff really went above and beyond—everyone was friendly, welcoming, and quick to help with anything we needed. Special shoutout to the rooftop pool attendant (his name starts with a “C”), the bellhop Callio, and the manager Victoria Maria. Room: The room was nice and super comfortable. Only thing—I wish the lighting was a little...

"Room was great. Staff was great. You will want to uber if you go anywhere but the beach. If you're alone they allow 1 free visitor, you have to pay for more visits."

"All about this hotel is very good. Deliciosus breakfast, clean premises, beatiful atmosphere, nice staff. I would come back again to this beautiful hotel."

"beautiful"

"Amazing property, history and arquitecture, however the service was not the best, i was there 5 years ago with my husband and the service was outstanding compare to this time around. Sadly, it has left me with a disappointing feeling as this is an outstanding hotel. Please ask foe late check out and they informed me that we were OK to stay until 1 PM. However, they keep pressuring my dad to leave at noon the room and told him that he was past his check out time, really rudely and he was going...

"Reception was OK. Most of the staff were cordial, notably the young men serving in the restaurant and those working in the baggage area in the lobby, and the pool attendants. The room had a tiny dribble of cold water in the shower, no water at all (literally) in the taps of the bath tub, and a usable but small amount of cold water in the sink. We ended up taking our showers in the jacuzzi area several floors below our room, which was challenging because there are no bathrobes provided, On...

"This place is everything you want in resort staying "

"Room was clean, breakfast was horrible "

"Property is nice and clean. Staff is professional and friendly. Pool is very clean. Only thing I did not like is that the AC was not powerful enough to maintain the room cool. But I did sleep well at night. I don’t know if it’s because Cartagena had a very humid weather but I feel that the AC needs to be updated. Other than that it’s a great place. "

"En general, todo estuvo excelente, me gustó la Comida, la habitación, y el personal es muy amable. Buen ambiente para ir con niños. "

"190 % recomendado en especial el restaurante y el servicio del personal "

"El hotel está muy bonito y todo el personal es muy amable "

"Excelente ubicación! Instalaciones en buen estado. El desayuno muy completo. Excelente trato del personal."