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"Beautiful property. Exquisite service. Kind and available staff. Delicious breakfast."

"This is a 3–4 star hotel. The staff is not very helpful. There is basically no staff on the beach to get your towels and chairs. The service on the staff are not adequate."

"Great experience/Vacation, the staff was very friendly and helpful. The food was really good as well, highly recommend Seaside Grills catch of the day, we can’t stop thinking about it! Only downside of this resort was there wasn’t a built in pool bar or people offering excursions, very calm resort. Other than that 10/10! Shout out to Jesus, Naileth and Luis who took great care of us and had the drinks flowing!"

"Great experience"

"Cute hotel and the location was convenient. Hotel was right across from the Cartagena letters landmark and only about 8-10 minutes from historical center. Only downside is that at night it can be a bit loud due to the party buses parking across the street."

"Great hotel! Super comfortable beds, nicer decorations, pretty new!"

"The hotel was located in an excellent location. The room and facility was spotless. Only 1 thing that we didn't like - everyday we returned to our room, the cleaning person was just chilling in our room. It was like we startled her by returning and she'd start back cleaning. We enjoyed the free food at the lounge for breakfast and throughout the day. The pool was amazing. We walked to a breakfast cafe a couple blocks away, walked to dinner one evening. The hotel is connected to a mall and...

"I love the customer service; all the staff were extremely friendly."

"Everything about the hotel was top notch, the staff were excellent, kind, friendly and very helpful. Food was really good too. Really enjoyed my stay, wish I stayed longer."

"Amazing place and staff is very helpful!"

"I had a wonderful stay at this hotel. The property was clean, well-maintained, and very comfortable. The rooms were spacious, spotless, and equipped with everything needed for a relaxing stay. What truly made the experience exceptional was the outstanding customer service. The staff was friendly, welcoming, and always willing to help with any questions or requests. They made me feel valued from check-in to check-out. The location was convenient, and the amenities exceeded my expectations. I...

"Staff was extremely helpful clean room"

"Room dated and had a clogged sink plus gnats biting me all night and a roach that crawled onto a shirt and across my pillows. Washing all clothes from my suitcase, even those unworn, as a result. Basic complaint was cleaning service as rest of the staff was lovely. Took 3 attempts and nearly two hours to have some broken glass from a water bottle cleaned off the floor with stressing that it was urgent since I was with my 16 month old grandson."

"Everything was amazing the staff were super helpful and the food great!! I will be back!"

"Lo que no me gustó, fue que estuvo en mantenimiento la piscina principal los 6 días que estuve. Habrá que cambiar pisos dañados, los que comunican a las habitaciones hacia el “bar” de atrás."

"Ok"

"The perfect hotel to stay over inside the walls of the historical old part of Cartagena. A hidden gem the Bastion hotel, with spacious clean rooms, good and healthy breakfast buffet, friendly staff and a beautiful rooftop with swimming pool, and the hotel offers 24/7 à la carte service. Highly recommend to stay at this great property."

"El hotel corales de India en crespo,cartagena colombia,es terrible,, Mal funcionamiento de aire acondicionado Servicio pésimo Estructuralmente El edificio en malas condiciones Estoy decepcionado con con mi estadía en este hotel... Nunca lo recomendaría a nadien.. Ni siquiera puedo darle una estrella, sentí que fue un fracaso bajarme en este hotel.pesima condiciones El servicio del restaurante es malisimo.insectos dentro del restaurante.acoso de los vigilantes en la entrada. Decepcionado 😞 😥 😞...

"My son and I had an amazing experience. Everyone was helpful and friendly. I highly recommend"

"The hotel was maintained well. The breakfast had lot of good options and was fresh. Staff was friendly and helpful."