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"The property was well maintained and clean. The manager was helpful. The portal to invite guests was weird, it says you could, but you couldn't. Really nice pool and beach area. The bar and restaurant were not completed and during the day you could hear construction. All in all, really nice apartment and property."

"The entire property is well kept and manage the building, lawn, flowers etc all of it is well manage staff was courteous and always with a smile and ready to help. Cleaning of the room is prompt and timely the bars are always available and ready to serve you all day and all night"

"Room was very clean. Staff is helpful and friendly."

"Absolutely gorgeous property! The staff could not have been more attentive, kind and welcoming. The beach was clean and workers readily available to provide towels, drinks and snacks. Rooms are spacious and well appointed. Breakfast was delightful with a variety of offerings daily. I can’t say enough good about Sofitel Baru. I can’t wait to come back!"

"Small pools on roof, no jacuzzi, bar is also small. Rooms are small and outdated. Location is by ocean but hard to cross street and no good places near by to eat or drink unless you uber to near by town"

"it was the good experience im obsessed with the place i recommend a 100%"

"Very Disappointing Experience at Grand Sirenis Cartagena Unfortunately, our stay at Grand Sirenis Cartagena was not the experience we expected, especially for a resort in this category. Our room had a strong humid/musty smell. We asked three different times to change rooms, but our request was never addressed. Basic requests also took an unreasonable amount of time. For example, when we requested additional towels, it took approximately four hours for them to finally arrive. The food was...

"The hotel was in very poor condition, even though the rooms had been renovated. The room was never cleaned. There was no toilet paper or shampoo in the bathroom, and despite my insisting at the front desk, no solution was provided. The common hallways were dirty, and the pool area was filthy and smelled bad—as did the restaurant."

"Absolutely loved my stay at the Hyatt Regency Cartagena! The location is unbeatable, right in front of the sea with stunning views. The rooms are incredibly spacious and spotless. The Club Access is definitely worth it for the extra perks. However, the real highlight was the staff—incredibly welcoming and attentive. A special shout-out to Isabel, who always greeted us with a smile and made us feel so valued."

"It is ready nice hotel I strong recommend it."

"Everything was great except, lunch Buffet was over run on Sunday with day pass guests."

"El personal súper amable"