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"The overall experience was excellent."

"Rooms are very spacious. Mostly stone and granite. No nasty carpet. We really liked the large shower. The room was well stocked with drinks and snacks. The activity team was very good. They are friendly and energetic. There are so many activities to enjoy. Note there is a lot of the sargassum seaweed which prevented turquoise waters but much of the Yucatán peninsula has this issue. Beach still usable. Bring nice clothes for dinner as a dress code applies. We enjoyed the Asian, Indian, Spanish...

"El hotel es nuevo las habitaciones y sus restaurantes están muy bien solo que el área de la alberca están muy pequeñas y el mar mucho sargazo"

"Everything was great. Staff was so friendly and always helpful. We took 3 kids and they loved swimming everyday."

"it was a beautiful experience and the perfect place to stay at."

"I like this hotel because has a quiet family atmosphere. But being a first time in this hotel I feel it needs more organization I didn’t like they couldn’t fine my reservation and make me pay a difference when I thought I had already paid everything"

"Súper recomendable"

"wonderful property"

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"Los meseros en el restaurant buffet, de muy mal humor Una sola vevida nos ofrecieron El segundo dia llege a cenar con mis hijos y no me ofrecieron ni agua que por que ya faltaban 15 min para cerrar"

"Had a great time."

"Fun"

"The room are super clean"

"Our family of five had an amazing stay at Grand Moon Palace Cancun! The resort was spotless, the staff was friendly, professional, and always willing to help, and the overall service was outstanding. The pools were fantastic, the food was delicious, and there were so many great restaurants to choose from. There was plenty to keep our kids entertained, and they all had an incredible time. Our kids are 13, 10, and 8, and there was something for each of them to enjoy. Everything exceeded our...

"This was the worst all inclusive experience I have ever had. No transportation options from airport, all inclusive is 4 waters, 2 beers, and 3 sodas a day. The food was not edible. The pools are small and only 4 umbrellas on the beach. The entire resort closes at 10 pm including getting kicked off the beach. The do not have 24 hour room service as advertised. Nobody cleaned our room, until I asked on day 3. Staff was unfriendly. There is zero activities, shows or experiences at this resort...

"My husband and I have now been here twice and love it! The property is close to the night life, if you feel like venturing outside of the resort. We loved the buffet for food options. If you want to explore Isla Mujeres, there’s a ferry dock nearby, within a 10-12 minute beach walk. The staff have been friendly and welcoming with every encounter we had. Will definitely be back!"