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"Staff was unhelpful when we got there and mind you we didn’t even see the property someone from there membership team comes to sit down with us and trying to sell us a membership we didn’t even see the property and when after we got to our room we found out that half the property was under construction and many things were closed and buffet food was gross and dry and not even presented with any elevation I would not recommend this place to anyone and beachfront room was far from the beach with...

"It was a wonderful experience with regards to the facilities and accommodations. However the activities seemed to be tailored towards teens and young adults, which was ok. I would say the food was most disappointing. Most meals were overcooked and under seasoned. Overall I would say it was a positive experience."

"Stayed at Riu Cancun for 5 nights had the best time ever. Rooms are spacious, the staff are friendly and the beach is beautiful. The bars and all the swimming pools were great, would definitely stay here again!"

"The staff are very familiar with us"

"Worth the visit"

"Very clean and excellent customer service ⭐️"

"The room, balcony, and beach was the best part. I spent hours watching the boats and jet skis in the Gulf of Mexico. Breathtaking views. I’m visiting this resort again and hopefully I get the same room. The staff was awesome too. Thank you Mexico for your hospitality."

"I absolutely loved this place. It's wonderful and adults only! I went for my birthday and was treated like royalty. The staff were all over the top wonderful!! Absolutely love all the food choices and how easy it is to get in for our meals. Love the 24hr room service! Will definitely be going back for sure."