"We were stuck in an elevator and the only ones who showed any concern were the maintenance workers who had to help us out with ladders. Management never even reached out or offered an apology."

"This hotel was gorgeous and has so much history surrounding it. Our room was perfect and spacious, and the staff was very helpful and let us check in early. The housekeeping staff were also very sweet, and we enjoyed greeting them in the hallway before heading out for the day."

"Love the aesthetic and bottomless mimosas"

"Great location and our room was perfect!"

"Very convenient location within walking disctance of many eateries and shops. Cleaning staff came knocking at 10:15AM - when checkout time is 11:00AM. We did not request a wake up call. That is not acceptable."