"The staff did an outstanding job helping us get into our room early since we arrived earlier than expected. The room was clean and everything was how we expected it to be."

"The hotel was in a perfect location, in walking distance to many of downtown Chicago’s landmarks and close to CTA stations to take you to other areas of the city. The only drawback was the outside noise level; even from the 31st floor, we could hear sirens and noise of traffic every hour of the day."

"central location, great food, very clean and spacious."

"I didn’t stay there but was charged anyway. I called two weeks ago after my husband was hospitalized due to a severe heart condition and not able to travel. They first told me they would cancel and then changed their minds. Poor customer service and insensitive property. Horrible"

"Very nice Rooms great food"