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"Great location and nice hotel, very helpful and friendly staff."

"👍"

"Great!"

"The floor we stayed on was outdated and a bit run down and dingy. Staff were too concerned with VIPs to be helpful and accommodating to my disabled husband. The room wouldn't get cooler than 70 degrees and the ice machine was down our entire 5 day stay. Everything was overpriced and confusing."

"Received a wellness check in call from the staff every day"

"The room was terrible. Right as you walked it you were hit with a stench. It smelled like a sweaty men’s locker room. There was no tv remote in the room and the tv was just sitting on. Then as I am about to get into bed to sleep there were bugs in the sheets under the comforter. DISGUSTING. WILL NEVER STAY HERE AGAIN."

"Awesome"

"Staff was very helpful and the location was centrally located. It was easy to walk to many downtown places from the hotel including the train."

"My overall experience wasn’t terrible, but the day I checked in I was told we could go ahead and get the breakfast for $18, after that it would be $22 per person. So I told her to go ahead and add it. Next morning, we go to breakfast it wasn’t added! Was charged the $22 and not what I was told! Room was clean but it was a empty wine bottle under the sink and hair bobby pins in the bathroom floor. Overall I didn’t appreciate being told one thing and it being something else especially what I paid,...

"Parking, altho $, is right here. Pricey hotel depending on season and what events are in town. IE: Kanye West was in town, so the $ of the rooms were like $400 a night So definitely check rates in relation to above"

"Clean room, great stuff, beautiful city views. Close to everything."

"La mejor opción de hotel en downtown Chicago hasta ahora 10/10"