"The front desk was great. Check-in was very quick. Everything went very smooth and I was up in my room in no time."

"This hotel is located right in the heart of downtown Chicago. I booked the Superior room with a view of the river walk. My room had a refrigerator and a microwave. The view was perfect to see the fireworks. I was there for NYE. The hotel is surrounded by restaurants, shopping, and steps away from the river walk. The hotel employees were helpful and friendly. Also, if you take the Big Bus to see the city, pick up is across the street from the hotel. The largest Starbucks in the world is within...

"Good."

"Hi, Ms. Adrian and Mr. Shawn are a ball of joy they took care of me and my needs. They were very helpful, polite, respectful, and have the best customer service approach. I will be staying again in the near future."