Find hotels near The Hook, Santa Cruz from SAR 314

"I have stayed at the Venetian many times but apparently they no longer have anyone in the office. I had difficulty checking in. . I’m not happy with the changes. Once I got in the room there were no bath towels or bath mat, coffee was not replaced. The place should be fumigated, , I found spider in kitchen sink and bugs in the bathroom. I sent the same letter to the hotel clerk and their reply to me is “thank you for your input have a great day - Evelyn” also they need to install security bars in the shower it’s so dangerous for the elderly. Good customer service no longer exists. I have always loved staying there but now I may have to change my plans. Lois Dumoulin"

"Parking easy and convenient."

"We had the best time staying at this property. The location was amazing. The house was beautiful and exactly as advertised, plus more! We especially loved cooking together and having meals at the large kitchen table. The game room was perfect for hanging out with the group and we enjoyed the hot tub as well. Big plus was the bathrooms! Bathrooms everywhere! We are already talking about planning another trip! Thanks for hosting us!"

"I've stayed here many times. I come back because the rooms are clean and comfortable. It's also a great location for my needs. The one improvement they could make would be the breakfast. It's included so it's not a big deal, but a little effort to expand the options would make a difference for people who are staying there on business for a week or longer."

"do not stay in room 107 it’s next to the utility/laundry room and there’s noise all night long"

"Everything was perfect! The house, decor, and location exceeded expectations. The owner's communication included. Highly recommended. "

"This is a cozy, updated beach cottage! It close to the beach and walkable to local shops and restaurants. It's very comfortable and clean on a nice street. Only thing keeping this from a 5 star is that there was a leak in the bathroom sink that went onto the floor and wasn't fixed during our stay. Also I'd contacted the property management twice about getting a pack-n-play for our stay - they responded to acknowledge the request but never followed up to provide or decline it. Communication from the property management could be improved."

"For the price that we paid for this one the best thing was the views, on another note could of used a better cleaning prior to our stay, upstairs tv wasn't a smart tv it did have dvd player connected but I didn't have any dvd's with me, some of the BR wall mirrors had some corners chipped on them, the glass top on one dresser had a broken corner on it, the dining room table had a worn out piece of plexiglass sheet on it with a split on one side, the kitchen sink had a note on it saying to make sure sprayer is all the way retracted back in or else it would leak below. Like I said for what we paid I believe some of these minor issues could of been addressed other than that the views were amazing beautiful location "

"Perfect for a couple looking to do a getaway weekend in Santa Cruz"