"Beautiful hotel and the staff were amazing they were so helpful. Only thing that was negative was the pillows as they were very soft but I'm sure if i had asked they may have had some firm ones. "

"Premium feeling room. We had a family room with 4 bunk beds that were comfy, cosy and allowed a great night's sleep. Bathroom facilities were luxury. All surprisingly good and stylish too. If that wasn't enough, the staff were amazing. Super attentive, helpful and friendly. I like that you *could* self-checkin and use a digital key for low or no human interaction, but feel you'd be missing out on some great service!"

"Large spacious room which was clean and comfortable "

"Excellent facilities and helpful stagf"

"Very good"

"The hotel was lovely. Clean. Generous with tea/coffee and biscuits 😋 the towels were nice and big. Very quiet. Great nights sleep and great base place for Cardiff city centre without paying extra! Would definitely stay again! "

"The staff at breakfast were very obliging , and well mannered."

"Comfy bed and great hot water but not a great deal of pressure. Staff were excellent and provided extra pillows and blankets. "