Find hotels near Utilita Arena Cardiff, Cardiff from SAR 162

"It was a good location to stay for the monster jam monster truck event with my young son, 20 mins walking distance into the town and a helpful surprise with the play area by reception. The sofa bed was made up on our arrival which was helpful and the room was clean with all the basics we required. However, it was difficult for my son to go to sleep as the corridors were incredibly noisy till gone 10pm the first night - not exactly the hotel’s fault but maybe would be better to have more sound proofing? Or maybe encourage guests to respect others? We were on the 4th floor for reference. It would have been helpful if the receptionist had explained about the requirement to tap your key card inside the elevator to be able to reach your floor - a good security feature but not ideal if you don’t get told upon arrival and other guests tell you they had the same problem. Main reason for the poor review is that I’d contacted the hotel prior to my stay to ask about parking - it sounded safe and secure, and they sent a very warm and friendly email saying they’d do what they can to make our stay a relaxing one. However, my car was broken into and ransacked during my stay of 2 nights. My car alarm had clearly gone off and no none had noticed. I was parked close to reception!! Absolutely ruined our weekend. And when I reported it to reception, clearly shaken up, they couldn’t have cared less. So I presume this is a frequent occurrence."

"Rooms were clean and bathroom was very modern and clean. The entrance to the hotel and reception area was very misleading because when you got to your room it was very outdated and not really what you’d expect when you walked in . The room could have done with a window as it smelt like damp washing due to lack of ventilation. Aircon and heating both worked fine but really could do with natural air into the room . Overall an okay hotel but could realistically do with a renovation and modernisation in all areas"

"Clean room - good location "

"Spotlessly clean hotel with very helpful staff."

"For the price we paid, this hotel was seriously lacking. The bathroom had a damaged door, no shower curtain and no mirror light even. Talking of light, there were no side lamps by the bed which we found very odd. The bathroom light didnt even work. The lift felt like you were risking an entrapment every time you ventured in. Would not recommend and would not book again."

"Staff were great, clean and big rooms great location"

"It was first time I want to Cardiff.. The hotel was very close to trine station and in middle town.. It was great.. The hotel was very clean.. Room was very clean I was very impressed. Breakfast was amazing it was very clean and everything was full you didn't have to ask for anything.. If you going to Cardiff please try it ..you won't be disappointed in promise.."

"The rooms were so beautiful and clean very friendly staff"

"Stayed in a standard double room, comfy bed, good shower, clean room and staff on reception were very friendly and helpful. Had a roast dinner in the browns restaurant, could be better considering how nice the dining area actually was to sit in. Nice pint of estrella though"