"We arrived at the hotel at 5 p.m., but our room still wasn't ready for check-in. They offered us a larger room, but only for an additional cost. The rooms and bathrooms are very small. Overall, it was disappointing."

"Good staff. Decent amenities. Ideal location"

"Hotel needs to be refurbished completely. Photos in website are very good in comparison with what you find when you arrive. The windows are so old, they have holes in the frame, making the room noisy. There isn't photos of the bathrooms and there's a reason for it: Small and extremely old. The lobby is a dark cavern, like someone already described, no even the name of the hotel appears anywhere . You pay for the location which is good. It's clean and the water fountain providing bottles to...

"Our room was small but functional, the free espresso machine in the common area was very appreciated!"

"Es un hotel muy encantador, con vistas espectaculares de Nueva York, dependiendo de la habitación que te toque. Pero si pides una habitación con vista, seguramente será alucinante. Las ventanas son de piso a techo, lo que hace que la experiencia se sienta todavía más especial. Las habitaciones son bastante espaciosas para lo que normalmente ofrece Nueva York, y el baño también es excelente y muy amplio. La ubicación es increíble: prácticamente frente a Bryant Park, entre la 5ta y 6ta Avenida....

"Excellent location, walkable to Rockefeller center,,amazing stores. Clean, friendly and helpful,staff. Have stayed here twice and would stay again "

"Wheel staff"

"Clean room, helpful staff, loved customer service closets on each floor"