"Overall great experience and the breakfast was great too!"

"Room was clean but staff experience was not good. They do not seem well trained for their position and check out was not smooth."

"Shevy at the frontdesk was superrrr"

"Room was nice and clean, breakfast was ok."

"Our flight required us to be at the airport at 3 am, so we didn't use the shuttle so I can't comment. The staff was nice and helpful, the hotel was clean and close to the airport. The problem is parking. I guess since many people leave their car there when they travel, there isn't enough parking. We went out at 1 am and 30 min later, when we returned, our spot was taken and the lot was full. But I would stay there again."

"The staff was great, the location was room was clean, water pressure was excellent and hot, air conditioning was good, breakfast good. The location to the many museums and Central Park was wonderful. There was no microwave or fridge in the room. Bed was very comfortable."

"We were very disappointed - the website and other online information say that there is an outdoor pool. When we arrived, we were told that it has been two years since they had a pool (meanwhile, there are still signs up at the hotel for where the pool was). There was trash outside of some of the first floor doors that was not picked up while we were staying there. The elevator did not work so we had to carry out luggage up the stairs - I can't remember a hotel not having a functional elevator. I...

"Great place to stay❤️"