Find all hotels by Independent in Lake in the Hills, IL

"Good, but ice machine on floor out of order."

"Clean and friendly"

"Close to the mall"

"It’s a $100 deposit! $100 for a hotel or just the hotel is not worth the $100 deposit. Yes I got it back the very next day after checkout. BUT $100!!?? Insane!! It’s not worth it. I only needed a room to sleep as i was only in town for my mother surgery. There is no amenities what’s so ever! No mini fridge no microwave in any room! Need a microwave you would have to leave your room with food in hand walk whatever distance from your room to the main office to use there microwave. Only coffee is complementary all day. I get it you pay for what you get but when we walked in the remote to tv did not work asked front desk to assist she called maintenance who pushed a few buttons put control down and said it worked and walked out very quickly. Which I thought was off so I checked the remote to see if it indeed worked and it did not. I left as I had plans with family to attend returned to finally remote working but toilet after I use to not flush correctly then not at all where water would almost overflow. I was over it. I went to sleep and checked out next morning at 6am. This hotel as I seen and heard in the less then 24hr of having the room os for parties or 3rd party truckers. A lot of police monitoring. Honestly huge mistake on my part to be cheap and book this room. I just needed a room with a bed to sleep in for the night.But comfortably and this was not comfortable.The bed made noise every time you sat in it or moved in it.Sound like a sheet of metal rumbling under bed!"

"The front desk is very courteous and aware, I felt safe as a lone traveler. The whole property is clean and well kept, the room I stayed in was as well. "

"Our trip got cancelled, no review"

"Room was dated and could use some updating, had musty smell also. "

"No coffee either day……no clean towel service. Room was dark and very outdated. Pillows were horrible……so flat. Pricey breakfast for continental items. "

"Clean room, locate"