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"We stayed at this resort for 5 days. Pros: We enjoyed the variety of pools and the beach and dining options. The beach was rocky to enter but the water was well worth It. With premium we had the butler service and they were very responsive and available Cons:The staff was hit or miss, some places It was great and others we didn’t even get a hello.In terms of entertainment, we felt like the DJs and staff were trying too hard to create an atmosphere and did a lot of talking/ dance contests....

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"Clean room great staff"

"10/10 loved it!!!"

"The hotel itself is beautiful and clean. You can tell it’s very well kept. Some improvements that could have made my experience better would be: - support with luggage - elevators for guest especially when on top floor - pool hours longer - layout of property(we stayed in last building and it took 10 min just to get food - room service or guest be permitted to bring food to room I will not return though. I’ve stayed at Riu in other countries and this wasn’t a pleasant experience"

"Great hotel ran by local Jamaicans. Good food, good drinks, and personable people. Highly recommend this property!"

"Myself & family really enjoyed our stay @ the S Hotel. Everybody was very friendly & professional. We really loved the location of the hotel because it was walking distance to Margaritaville."

"great rooms food is amazing and staff super nice great environment"

"The food was incredible. So many choices of restaurants and the buffets were great. The pool was amazing. The beach areas were clean and there was plenty of shade and lounging chairs. All of the staff were super friendly and helpful. I loved every bit of this resort. Could not recommend more highly."

"The honeymoon room was awesome. Beautiful beach. Small pools but multiples to choose from"

"The room doors needed to be fix the wind blows the door all night like if someone was trying to get in room, Also no ventilation in the bathroom, basically there rooms need a upgrade.."

"There could have been more resort activities"

"Family of 4 staying for a week, the resort and staff were perfect. This stretch of ocean at Bloody Bay is a dream. The Blue tents were a fun experience where we bought a few local crafts. The walk to the sister resort RIU Negril was easy and a nice plus to be able to use 2 resorts. The food was great all week at the buffet, and the specialty restaurants didn’t disappoint. 10/10."

"I have no complaints everyone was super friendly, super nice, the shows were amazing as well as the food! I had an amazing time and would love to come back !"

"The pictures and advertisements of the property do not match the reality of the property. We had to ask for wash clothes. It took 10 minutes for the water to turn hot. Also, I was only there 3 nights and initially, the toilet was slow to flush, by the 2nd night, I had to ask for a plunger because the toilet was stopped up. They never had any hot cocoa which was on the menu. The views were amazing though. That was the best part about the stay."

"This was a great stay. All staff were great. The beach was amazing."

"We just spent our 25th anniversary week at The Palms and had a great time. The resort is stunning and the staff is so friendly and helpful. The treehouses are so adorable and clean. The bed was super comfortable, the pillows weren’t the best, but nothing is like my own pillow! Housekeeping did a great job everyday cleaning and restocking towels and our mini fridge. The food was always good, breakfast was the best meal everyday. Dinner became very redundant for 7 days. We did thoroughly enjoy our...

"The entire resort was absolutely beautiful. It did have a slight smell and I’m sure it was from the hall carpet from hurricane. Best part about that is my last day there they were closing to remodel. My husband and I are waiting for the opening to book next year."

"Good and welcoming staff, bar service was good. Serving efficiency in restaurants and quality needs improvement."

"As the first stop of my trip, my stay was pleasant. The food was beyond exceptional, and the staff were very communicative and welcoming. The only downside was the bathroom in the hotel room. The shower did not have a door or a bump on the floor to hold the water in so a lot of it flooded out into the main room. There was some unfinished structure towards the pool area and a sizable hole in the pool. Apart from these minor things, my family and I had a great time. The location made it very easy...