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"Family friendly resort, staff was very nice."

"We had such a great stay! The service was amazing from start to finish. All of the bartenders and waiters were incredibly friendly, attentive, and always made sure we had everything we needed. The pools were large, clean, and beautiful, and we had so much fun with all of the activities offered throughout the resort. Our room was very spacious and clean with a beautiful view. The only minor issue we had with the room was a leaky bathtub faucet, but it didn’t take away from our overall...

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"Muy Buen personal y exelente vista Playa estuvo linpia de sargaso todo el tienpo"

"Great"

"La infraestructura es impactante. La playa es mala a comparación de Cancún u otras de la zona, es de color café y tiene un olor particular. Los alimentos son de regular a bueno. El servicio es de regular a bueno, pero les falta personal de servicio y de guardavidas, no así en ejecutivos/comerciales (muchos) que con motivo de alguna redención de “créditos” o en el mismo check-out te quieran vender algún paquete."

"Unfortunately, our stay at AVA Resort was not what we expected. While the resort itself is beautiful, there were very limited restaurant and food options for guests who do not eat meat, which made dining difficult for our family. Our room was also extremely far from the restaurants and main areas. I have knee pain and was traveling with my two daughters who have disabilities, so all of the walking made our stay much more difficult and uncomfortable. To make matters worse, on our last day, our...

"Hotel excelente; la pasamos increíble"

"⭐ 1-Star Review — Extremely Disappointed What was described in the reviews and advertised when we booked was not what we experienced when we arrived. We stayed at Breathless Cancun Soul from August 6–11, 2026, for my 40th birthday, and unfortunately the experience was extremely disappointing. The hotel is under construction, and from the moment we arrived there was constant banging and construction noise. The swim-up bar was closed, as well as the bar outside by the hot tub. The nightlife and...

"The hotel service, parson, ETC everything excellent!"

"Un personal auténtico, sin duda una de las mejores instancias"

"Very polite staff everybody was excellent with customer service. You can tell management has trained them very well in this area. Room was clean restaurant was clean bathrooms all clean... everybody was occupied working cleaning all while maintaining great customer service. I will definitely stay here again"

"I love everything about the property I will definitely come back"

"Todo estuvo increíble, las instalaciones, el personal muy amable en todo momento de las diferentes áreas, y buenas actividades"