"Staff were friendly helpful and welcoming from the moment we walked through the door. We were kindly upgraded which we were very grateful for. The room had everything we needed, clean and the bed was very comfortable. We had a lovely stay and can’t wait to return. "

"We did not end up eating breakfast at the hotel. We did use the spa the first day, which help us relax from our plane trip. The spa under the hotel is an independent institute. It was good, but rather expensive compared to other spas in the area. "

"Super service "

"The welcome from Amy was so lovely and warm. Made me feel comfortable from the moment I checked in. Also special mention to the young lady at the desk near the bar didn’t catch her name (with nose ring) very chatty, friendly & helpful. Food in rooftop bar was delicious. Room was clean and tidy and considering we were in the centre of Leicester Square facing the busiest part, no noise at all was heard in the room! Great stay, perfect central location with lovely staff and will definitely be...

"This was the second time I’ve stayed at Brit Hotels while, and it was fantastic again. Highly recommend for the price. "

"Good "

"Great location, good room service, nice staff"

"Outstanding service and a real centre of calm in the wonderfully hectic Kensington "