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"Great apartment and location. Super convenient and close to everything."

"Lovely hotel although our room was quite small and had a poor outlook. The room was noisy as other guests came and went along the corridor and adjacent rooms. Service was not up to usual standards having stayed on several occasions and on other Firmdale hotels. A bit disappointed but won’t put us off the other Firmdale locations."

"The team was great. Our room was smaller but we knew that from looking at the online photos. It had everything we needed. It was nice being on a quieter street."

"Everything about it is perfect. We had a beautiful view of the neo-classical façade of the Royal Opera House, and walked to the British Museum and several theatres. The staff was excellent and shared the history of the building and reading recommendations in the elegant library"

"This place is beautiful. They put a lot of thought into all the details. A true boutique feel. I would absolutely stay again. It is walking distance to King’s Cross Station and the surrounding area is delightful. The only reason I docked it a star is due to the check in process. I booked the place about 48 hours before arrival. They reached out through Expedia asking the time I expected to arrive and they advised I needed to fill a form out. I replied with my arrival time and I advised them the...

"Wat een ongelofelijke mooi en goed hotel. Ben wel wat gewend"

"If the Savoy is a 5 star, then the residence SOHO is definitely not a 4 star. More like a 2 star."

"Our stay at Clevelend Residences was very pleasant. Our studio apartment was clean, well-kept with all necessary amenities in a nice building 2 min away from Russell underground station and 2 min from food stores, cafes, and a movie theater, not to mention an 8 min walk to the British Museum. We are definitrly coming back! Jane"

"A beautiful property in the heart of SoHo yet incredibly quiet. The staff were always helpful, breakfast divine and the Kit Kemp decor out of this world. Highly recommended!"

"Great location, nice property, exceptional staff."

"Great location, great staff, rooms comfortable"

"This is one of the top five hotels I have ever stayed at!!! If you are going to London, this is the perfect hotel. The staff was so attentive, caring and kind. Our room was OUTSTANDING! We stayed in the River suite. The room came with every amenity you could imagine including a Sonos sound system, Christophe Robin toiletries, plush robes, a fireplace and the best sleep in our massive bed. Every single employee went above and beyond to attend to anything we needed. It’s perfectly located in...

"Lovely hotel in a great location for central London. Holborn tube station is a few minutes walk away. Covent Garden is about a 10 minute walk. The hotel is decorated with a few more arty kind of aspects which is a nice change from the usual type of standard hotel. Our room was well cleaned and the inclusion of a little Smeg fridge was good for us to keep things cool in the warm weather. The pool is lovely and we really enjoyed our stay. We had the buffet breakfast each morning which was a good...