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"Fabulous location and wonderful staff! Can't wait to stay there again!"

"Excellent hotel and service "

"Great location, the food, restaurant"

"The Mandarin Oriiental is a beautiful charming hotel on the Upper West Side with great atmosphere and a far more welcoming wonderful accommodating staff! The staff was outstanding and the service impeccable. I had a horrendous experience at the hotel I had booked with my mother in Soho that week who lost our reservation and couldn’t care less, even when I showed them it was not cancelled. They were not helpful and we were frantic trying to find accommodations at 1am. My mother had a knee...

"good breakfast ,coffee and juice always available. courteous people"

"Very clean and quiet! Top sarvices!’"

"the breakfast was great, the service excellent."

"Room was spacious for luggage and clean, service was great from both front desk and housekeeping. Everyone was approachable, pleasant and gracious. Little issue with TV losing connection, but maintenance was responsive. Would have preferred a small fridge for storing drinks and snacks. Overall a wonderful historic building in a quiet NYC neighborhood with easy access to the subway. "

"Amazing experience!"

"Fun / cool decor."

"Fantastic!!"

"Did not have breakfast "

"Loved the suite with two bathrooms. The staff was incredible and went out of their way to be friendly and helpful. We will definitely recommend it to our family and friends. "

"Location is perfect if you want to be in the middle of the action "