"Room small, which we knew beautiful views of the city we paid extra for put the bathrooms really need plumbing work… shower would go burning hot to ice cold every 10 seconds…also they charge you an extra $50 for their facility charges when you arrive"

"Very nice"

"Great stay"

"The nicest part of this hotel was the lobby and location other wise mid. The elevators were limited and slow. The AC in our room was outdated and did not cool. We got in late and the next morning a housekeeper knocked on our door at 9am and when we told her we did not need her services she insisted on us opening the door to give us towels. We had enough towels. We put the do not disturb door plaque and did not use housekeeping services for the rest of our stay. The sheet and the shower curtain...

"While we were disappointed that the weather was too cold to enjoy the pool and unfortunately experienced a lost personal item during our stay, Carlo in Guest Services made a lasting positive impression on our family. His kindness and outstanding hospitality went above and beyond our expectations. Thanks to Carlo, we enjoyed an incredible room with a breathtaking view that became the highlight of our trip and made my son's dream visit to New York City even more special. Carlo's genuine care,...

"Amazing staff, very clean aesthetic"

"Good property and a great location for a show at the Beacon Theatre. Check-in staff was excellent and efficient. Room was clean and had the basic amenities necessary for night in the city."

"This is an excellent location, central to everything and steps away from subway. Hotel staff were super friendly and accommodating. Room was very clean. Lobby was lively and inviting to work in or just hang out. I also liked the low-light vibe throughout, however, it was difficult to put make-up on in my room which is the only drawback. Overall, I felt it was great value for the area and I would book there again."