"1. The room is extremely tiny! I could barely fit between wall and sink to get to the shower 2. The minisplit quit working 3. Basic tv (this day in age get a smart tv) 4. For what I paid, I expected aLOT more. 5. The bed was extremely uncomfortable 6. Open my door take 1 step and I’m in the elevator so it was noisy all night 7. Was not listed that an above ground train was right outside my bedroom window either I placed a do not disturb sign on my door, went to get medicine (because I was sick)...

"The people at the hotel were very nice, friendly and very helpful. The room was excellent and very clean. All in all I would recommend this hotel to anyone"

"No heating as it’s manually turned off. And the sticker on the wall said it will turn on intermittently but it never was. I was so cold. After travelling from Manchester and checking in at 1am I did not expect to have to call up reception in the early hours when the sign clearly stated it would come on. Woke up freezing"

"Good location, comfortable room, very good breakfast and staff was very friendly and helpful."

"Decent location. Easy car parking. The good points were breakfast. And a comfy bed. The negatives were no lift, and lots of steep stairs. The shower was very complicated to operate and took ages to reach a decent temperature and the control of the temperature was very stiff. No water provided. All in all bit run down."

"Our top floor room was large and light filled with windows. The bathroom was large but with wasted space and a very small boxy shower, which was difficult to turn around in. We were there for a week but no dresser was available to store our clothes. The elevator goes to the 3rd floor and we had a flight to climb to get to our room, without assistance with our bags. The hotel is located in a residential area so it was fairly quiet and the train station was nearby."

"The buildings here are old but this hotel is kept well. It was a nice bonus to have elevator. Location felt safe but a bit of a walk from the train station."