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"Excellent helpful and friendly staff"

"The Empress is a great old classic Hotel, kept up and beautiful. One of our best experiences"

"Easy to get to Harbour Air. Quiet area. "

"This hotel was perfect for our family of four and small dog. We were greeted with smiles and excellent service from our valet, Mur, once we pulled in. Once checked in we were surprised with delicious, warm cookies from the pleasant front desk staff. We loved the convenience of having a Starbucks on the lobby floor which we took advantage of every morning during our dog's potty runs as well as having a cold pint at Bartholomew's in the evening. The hotel is in close proximity to all of the touristy spots as well as all of the shopping and restaurants on Government. We also enjoyed the Crabtree and Evelyn toiletries. Thank you for the wonderful hospitality! We will definitely be back."

"Close to water with great views "

"I will come again!"

"Staff are friendly and helpful. Quiet and clean."

"it's a beautiful location on the lakeside If you are looking for something different and better than the standard room in a tower this is the place. "

"Smoking by the pool would be a real treat! "