"This was by far the worst hotel experience I've ever had.
My friend and I were locked out on our balcony at around 1:00 AM because of a faulty balcony door lock that the hotel had clearly failed to inspect or maintain properly. We were trapped outside in our robes in the cold for approximately 40 minutes. During that time, the hotel did not call 911 or emergency services, despite the obvious safety risk. The only person who showed concern was a kind resident in the building across from us, who...
"This was by far the worst hotel experience I've ever had.
My friend and I were locked out on our balcony at around 1:00 AM because of a faulty balcony door lock that the hotel had clearly failed to inspect or maintain properly. We were trapped outside in our robes in the cold for approximately 40 minutes. During that time, the hotel did not call 911 or emergency services, despite the obvious safety risk. The only person who showed concern was a kind resident in the building across from us, who...
Jouan