ابحث عن فنادق بالقرب من Río Secreto، في شاطئ كارمن من SAR 96

"Fernando was incredibly helpful, polite, and truly went above and beyond to make our experience exceptional. The breakfast was absolutely delicious, and the habanero hot sauce was amazing—I would love the recipe! Thank you for the outstanding service."

"This hotel is absolutely beautiful. Clean, safe and food is great! Sadly customer service from the establishment is terrible ( restaurant customer service is great) Any simple request has pushback Very black and white with absolutely zero flexibility. And I will never use Expedia, to book an international package. Expedia made a mistake on my reservation due to something wrong with their website and was not willing to make the correction. Or take responsibility.. I booked it with one hotel...

"Una estadía perfecta, todo genial, comida rica y ambiente bueno"

"Las fotos no le hacen justicia al lugar, es simplemente hermoso. Nos toco un cuarto precioso frente a la piscina en el segundo piso pero la primera noche fue incómodo por que teniamos un sliding door sin cortinas y el agua tenia un olor feo. El dueño fue muy atento, nos cambio de cuarto y el resto de los dias fueron perfectos. Disfrutamos de la piscina, tenemos fotos muy lindas y estabamos cerca de todo. Lo recomiendo si busca tranquilidad."

"This boutique resort is the top we've ever been to (it rates very high globally and its for a very good reason). My wife and I celebrated our 25th anniversary there and we were treated like royalty. The staff was amazing, the food was amazing, the place was so beautiful, romantic, exquisite and unique. The beach was lovely and I'm sure to go back soon with our whole family. Probably the best resort in Mexico, it's worth every penny!"

"Update 2026. Many of my previous observations are still true great food , rooms and acivities the hotel now is HUGE, has 4 more "wings" . Plenty of new restaurants . More also means diferent. Now each " department " has its responsibility, so coordinating between them all can be an issue. Services take a bit longer. And some personel aren't as "friendly" as before.... Getting reservations for restaurants and tours on an app, most are full even 30 days previous when you can...

"Quarto amplo, confortável e limpo. Café da manhã muito gostoso e fomos muito bem revepcionados."

"The place is very colorful. The room was simple, a bit old, but clean. Wifi worked well. The manager and other guests were very nice. I had a good stay."

"Very helpful staff. AC worked very well. Very close to 5th ave. Family and enjoyed it. It does need some maintenance but for the price I was very satisfied."

"Lugar céntrico, excelente atención del personal"

"Las habitaciones estuvieron bien, porque son amplias, pero muy básicas, es un hotel chico y bastante viejo o descuidado a mi ver, se fue la luz y fue un atraso con las. Maletas por que el elevador no estaba funcionando, había muchas cucarachas, la. Alberca esta súper descuidada. Enfrente del. Hotel está un súper, el. Cine y otras tiendas de conveniencia, no. Te dejan ni agua y esta casi sobre la carretera, Para el precio y solo. Dormir esta bien."

"Buena opcion que tenga una pequeña cocina. El exterior tiene hamaca y un comedorcito , nos gustó mucho. La opcion de que nos pudieron lavar nuestra ropa ahi estuvo de 10 muy económico. "

"Todo fue excelente durante nuestra estancia, el personal siempre muy amable y atento."

"The rooms were pretty clean and the people very helpful."

"Great adult only resort that’s not too big, but has excellent food choices The staff was excellent and it’s an easy walk to 5th Avenue and the core of Playa del Carmen I got excellent value for the cost paid, but acknowledge that July is off season."

"This is our second time at Viva Azteca. Both visits have been great overall. Special mention for the hotel photographer Bernardo and Ulisses at the water sports. Bernardo took amazing photos of us in the pool, the beach, and on the catamaran. Ulisses was a fantastic guide on our catamaran. He took great care of us, even out in 10m of water in the ocean. We took our young child and felt completely safe with him as our guide. The restaurants and Xel Ha were amazing. Our children loved Xel Ha. The...