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Playacar Palace All Inclusive

4.5 star property
Luxury property on the beach, with outdoor pool

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Photo gallery for Playacar Palace All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Property video
Terrace/patio
Superior Governor Suite Ocean View - King Size Bed | View from room
Couples treatment rooms, sauna, steam room, body treatments

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast included
The current price is SAR 1,396
SAR 1,700 total
includes taxes & fees
19 Aug - 20 Aug

Room options

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Showing 13 of 13 rooms

View all photos for Superior Deluxe Partial Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

1 bedroom, premium bedding, free minibar, in-room safe

Superior Deluxe Partial Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

Highlights

Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bathrobes
Private bathroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Honeymoon Suite Ocean View - King Size Bed

Superior Deluxe Honeymoon Suite Ocean View - King Size Bed | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Deluxe Honeymoon Suite Ocean View - King Size Bed

Highlights

Furnished balcony
Air conditioning
Free minibar items
LED TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 49 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

1 bedroom, premium bedding, free minibar, in-room safe

Superior Deluxe Ocean View - Kids & Teens Free

8.0 out of 10
Very good
(9 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
Premium bedding
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Walk Out Suite Ocean Front - Kids & Teens Free

Superior Walk Out Suite Ocean Front - Kids & Teens Free | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Walk Out Suite Ocean Front - Kids & Teens Free

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Governor Suite Ocean View - King Size Bed

Highlights

Furnished patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Deluxe Partial Ocean View - Kids & Teens Free

Superior Deluxe Partial Ocean View - Kids & Teens Free | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Deluxe Partial Ocean View - Kids & Teens Free

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
Premium bedding
  • 49 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | 1 bedroom, premium bedding, free minibar, in-room safe

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Furnished patio
Air conditioning
Free minibar items
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 49 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room Superior with Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Room Superior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium with Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Room Premium with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Suite with Sea View

  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Suite Deluxe with Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Suite Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Presidential with Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Suite Presidential with Sea View

  • Sea view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Room Superior with Partial Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Room Superior with Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

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Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

Playa del Carmen
  • Pool
  • Hot Tub
  • All inclusive
  • Spa
9.4 out of 10, Exceptional, 390 reviews
The price is SAR 2,101
SAR 2,888 total
includes taxes & fees
19 Aug - 20 Aug
Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Playa del Carmen Maritime Terminal - 2 min walk - 0.2 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Playacar Beach - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.5 km
  • Playacar Golf Club - 2 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Carl’s jr Playa - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Krispy Kreme - ‬3 min walk
  • ‪Tributo Restaurante & Bar - ‬3 min walk
  • ‪Senor Frog's - ‬4 min walk

About this property

Playacar Palace All Inclusive

Luxury all-inclusive property near Quinta Avenida
Close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, Playacar Palace All Inclusive provides free full breakfast, a swim-up bar, and a poolside bar. With amenities like a white sand beach and sun loungers, this property is the perfect place to soak up the sun. Indulge in a hot stone massage, hydrotherapy, and a facial at Awe Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes and fitness classes are offered at the gym; Playacar Palace All Inclusive also has a terrace, shopping on site, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a hair salon.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), an elevator, and ATM/banking services
  • Beach umbrellas, a billiards/pool table, and smoke-free premises
  • Guest reviews say great things about the helpful staff and walkable location
Room features
All 201 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning.
More amenities include:
  • Jetted tubs, designer toiletries, and hair dryers
  • 21-inch LED TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, French, Portuguese, Spanish

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View from property

Ocean Riviera Paradise All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Kids pool
8.2 out of 10, Very Good, 2,294 reviews
The price is SAR 908
SAR 908 total
includes taxes & fees
27 Jul - 28 Jul
Ocean Riviera Paradise All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LED TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 49 per person (roundtrip)
  • Airport shuttle fee per child: USD 49 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires that the ages of children entered during booking reflect their accurate ages at the time of travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Playacar Palace
Palace Playacar
Playacar All Inclusive
Playacar Palace
Playacar Palace All Inclusive
Playacar Palace Hotel Playa Del Carmen
Playacar Palace Mexico
Playacar Palace Resort
Playacar Palace Riviera Maya/Playa Del Carmen, Mexico
Playacar Palace All Inclusive Playa del Carmen
Playacar Palace Playa del Carmen
Playacar Palace All Inclusive All-inclusive property
car Inclusive inclusive prope

Frequently asked questions

Does Playacar Palace All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Playacar Palace All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playacar Palace All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Playacar Palace All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Playacar Palace All Inclusive?

Check-out is at noon.

Does Playacar Palace All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 49 per person applies.

Are there all-inclusive benefits at Playacar Palace All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include aerobics classes, dance classes, yoga classes, and more.

Where is Playacar Palace All Inclusive located?

Nestled on the beach, this Playacar property is just steps from Paseo del Carmen and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach and Quinta Avenida are also within 10 minutes.

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Playacar Palace All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1005 reviews
Rating 8 - Good. 231 out of 1005 reviews
Rating 6 - Okay. 68 out of 1005 reviews
Rating 4 - Poor. 36 out of 1005 reviews
Rating 2 - Terrible. 41 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Great service friendly people shopping area around great vibes
Stayed 3 nights in Jul 2025

10/10

All the staff were very attentive and friendly! The resort food options were wonderful and tasty! I will definitely be back!
Stayed 5 nights in Jul 2025

6/10

Hotel right on beach, great location, good restaurants, nice rooms. One pool which had dirty ring around it, smell from seaweed on beach was very strong (I know it’s nature however did make us feel ill), very little to do at hotel.
Stayed 4 nights in Jul 2025

8/10

The staff, the services, the food, the Spa, the drinks excelent, very friendly staff, great locatiin near of 5ta Avenida with shopping options and just 2 block of PortbofvFerry to go Cozumel , the pool and lobby area just need a little upgrade, this is the only issue about hotel
Stayed 5 nights in Jun 2025

10/10

I like that recruiting for time share don’t bother you like an another resorts. And the facilities were very nice.
Stayed 5 nights in May 2025

10/10

The dining options were amazing at Playacar, from the Buffet to the restaurants. The standout for us was the Madremia restaurant. The servers were so knowledgeable and provided amazing options. The mixologists at the restaurant were next level!
Stayed 5 nights in May 2025

10/10

We had such a great time, the food was delicious, our room was super clean, all the staff were super nice and welcoming. Eric, ingrid and Perla at the pool, Ivan at Madre Mia restaurant, and of course the people who had our room nice and clean every day. Location was super convenient since we were just close to the ferry tp go to Cozumel and 10 minutes away from Xcaret.
Stayed 5 nights in May 2025

2/10

Bad smell, resort credits is a scam, they charge you 18% service fee from credit card, everything is over priced. aggressive sells on packages
The beach has piles of rotten seaweeds. The whole hotel smells like bad eggs
Stayed 5 nights in Jun 2025

10/10

Excellent service
Stayed 6 nights in May 2025

10/10

Lovely staff. Beautiful property.
Stayed 4 nights in Apr 2025

10/10

This resort is located in a great spot. Walk into town and do some shopping or grab something at the Farmacia. Catch the ferry to Cozumel, or take a tour to Tulum which is less than an hour away.
Stayed 4 nights in Apr 2025

10/10

Clean,safe all around a very nice place
Stayed 7 nights in Mar 2025

4/10

We didn’t like our room and the refrigerator didn’t work.
Stayed 7 nights in Jun 2025

10/10

All Staff was super friendly and helpful. Treated us like kings. Service was excellent
Stayed 6 nights in Mar 2025

10/10

Great food and drinks. Staff is super friendly. I wish there was a better beach area.
Stayed 4 nights in Mar 2025

10/10

Good location and excellent staff
Stayed 14 nights in Dec 2024

10/10

Had a great time at Playacar Palace. Would go again. Staff was great and the property was well maintained. Very happy with the experience.
Stayed 6 nights in Mar 2025

10/10

The service was exceptional, the entire property was impeccably clean, and the staff were friendly and attentive throughout our stay. We had a wonderful experience overall. The only downside was the presence of a large amount of sargassum on the beach, but of course, that’s a natural occurrence and beyond the hotel’s control.
Stayed 1 night in Apr 2025

10/10

Everything about our 5 night stay was perfect. The resort is super clean, every employee was outstanding, from the check in to the wait staff, recreation staff, housekeeping, and bar tenders.
Stayed 5 nights in Feb 2025

10/10

Sotero el del buffet went above and beyond and served us traditional Mexican food and gave us a very well experience
Stayed 6 nights in Mar 2025

10/10

Excellent location and cleanliness far exceeded our expectations.
Stayed 4 nights in Jan 2025

8/10

Loved the location and access to nice beach(es). Staff are amazing and so friendly 😉 Buffet was ok. Really enjoyed our vacation
Stayed 8 nights in Jan 2025

8/10

I love the location but most important it is the staff is so polite and welcoming all the time. I hope that in the description of the oceanview rooms, they would mention if balcony is part of the room. The beach is getting eroded but it is not hotel problem but climate result. Love the staff, the quiet ambience, shows at night time and walk around hotel. The food in the restaurants was fantastic
Stayed 5 nights in Apr 2025

8/10

Generally very well kept and staffed. Pool and beach access needs a little bit of upkeep, as it's hard run in places, but is otherwise immaculate.
Stayed 6 nights in Mar 2025

10/10

Great location and staff was friendly
Stayed 7 nights in Oct 2024