"It’s a great location with a large room! Bed and sofa bed were both comfortable and the customer service was great! They had filtered water for guests, which was fantastic! "

"Everything was great. "

"Enjoyed hearing the outdoor concert Boz Skaggs courtesy of being on the premises. Bring plug in chargers for your electronics. Rooms are in process of being upgraded but no USB ports at this time in my room. "

"Clean, comfortable, quiet, in a great part of the city."

"If you're going to San Francisco to see all the things, this is a perfect location! Walkable to the Wharf, Pier 39/33, Chinatown, etc. and easy access to transit. The staff is extremely helpful and informative. The room was much bigger than expected, clean and decently apportioned. The rooftop patio is AMAZING! Spectacular views! Really enjoyed the complimentary glass of wine while looking over the bay. "

"Nice quaint hotel in the Civic Center area of San Francisco. Well maintained and charming. Older building, but renovated recently so all amenities are in good condition. Location is good, which is always a wild card in SF from block to block."