Find hotels near Otterspool Park, Liverpool from SAR 209

"The staff are always fantastic at this hotel and the communal areas are lovely. The rooms are a little tired and the fridge in our room didn’t work (we were only here for work for one night so we didn’t report this) but overall the hotel is lovely and the location is brilliant for our needs. "

"The location was good, parking was very easy in Q Park with discount. Room was pretty average for a delux room. No drawers, or suitcase stand so every time I needed something the case went on the bed which isn’t great. There was no close up make up mirror in bathroom which was annoying. No fridge which was also a surprise. I checked in online and got confirmation email saying pick keys up at reception or from machine. Machine wouldn’t dispense keys so went to reception. Female member of staff said you’ve not checked in despite me looking at an email saying I’d successfully booked in online! She was having none of it, not much customer service no apology…."

"Rooms are quite small but perfectly adequate and comfortable for 2 people. Ensuites are "pods" installed in the rooms and so are small but useable. Staff are all excellent, friendly and helpful. Breakfast was excellent, plenty of choice and hot food was hot, not lukewarm as in so many other hotels. Wi-Fi worked well most of the time though we did experience very brief "outages" in our room. Location was perfect, situated on the edge of Queen's Dock, with rooms on one side of the hotel overlooking the waterfront, very close (easy walking distance) to many of the museums and attractions in the docks and city centre area. One HUGE bonus: parking is on-site and free! And because of the hotel's proximity to so much of Liverpool's attractions, there's no need to have to use a car to get anywhere, unless you want to! We chose to visit some more distant areas, e.g., Aigburth and Ormskirk, since Liverpool was where my wife and I first met over 50 years ago and these were places special to us and where we lived at the time. As an EV driver I was particularly pleased to have charging points available in the hotel car park, and at a very reasonable price when compared with "common" public chargers, 59p per kWh, up to 22 kW. Overall an excellent short break!"

"Hotel was Fabulous Start to finish, over all experience was great. Room was clean as well as the hotels other amenities. Would definitely be back and highly recommend "

"Rooms were fairly clean. Hotel itself had a vintage retro vibe to it. Did not get Parking inside the Hotel premises after a late night arrival at 11 pm. Had to park on the main road next to a neighbouring property. Hotel staff mentioned ‘It is what it is if you come this late at night as the hotel has very limited parking spaces inside‘ , plus he has other customers waiting at the hotel bar , so can’t be bothered about car Parking ! Room central heating turned of at night , provided with an old broken leg electric radiator which was only turning warm at best. Single glazed big windows in the room and bathroom added to the cold. No hot water for 2 hours in the morning, long queue of customers at the reception waiting for a resolution, Receptionist had no clue whatsoever. Continental breakfast was good ."

"Great spot. Really enjoyed the stay."

"Can’t fault at all "

"Clean room. Easy to check in. Very nice straight forward stay with no fuss "

"Second time staying in this property and would 100% recommend."