Find hotels near Otterspool Park, Liverpool from SAR 224

"The property is a beautiful, yet old hotel with a rich history. However, my stay was not great. Front desk staff, if they’re there, act as if you’re an inconvenience - one gentleman was outrightly rude. I had questions about the train and opted to walk to the station and ask instead of risking another unpleasant interaction. Tap in bathroom broken, room not cleaned for the entirety of the stay. Could not reach the hotel by phone or email to let them know of my cancelled flight and late check in. Expedia had to intervene on my behalf and was told they would “try” to not mark me as a no show. Asked for a cab and was told after they sighed they “would try.” Really, really sub par customer service. Would not recommend. "

"Upon checking in, the girl was so lovely, professional and helpful. Hotel room was nice, outside there was building work, but it didnt impact inside. The guy working in Starbucks inside was really bubbly."

"Excellent location to town centre. Lovely modern hotel."

"This is a traditional hotel with some upgrades. A few additional touches like shelves/hooks, in the lovely new bathroom we had in our superior room, would make this worthy of another star. The staff are efficient and our room was clean. Breakfast was better than most state, I enjoyed porridge and boiled eggs, plus fruit. All in all, a decent hotel and much cheaper for a Saturday night, than most in central Liverpool."

"Great location with a friendly and attentive host. A very enjoyable stay"

"Lovely comfortable bed, beautiful location"

"Everything was fine except that the property needs a little work, such as the missing bathroom shelf and door handle, Also one of the blankets on one of the beds was very stained. There were no proper working lamps in the bedrooms."

"Second time staying in this property and would 100% recommend."

"Clean but desk was broken quite unsightly and not enough plug sockets had to move bedside cabinet to other side "