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"The staff kindly held our luggage until check-in time, which was a nice convenience on a busy morning. The building is a little dated, but the room and bed was quite comfy. The location, in the heart of the Odori area and close to the subway and streetcar was perfect."

"It's a great location away from the busy night life but still close enough to walk to. Enjoyed how close to the park the hotel was located. "

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"It was quite inconvenient that none of the staff spoke English. For such a large hotel, it was surprising and hard to understand why there were no English-speaking staff available. We ended up changing to a larger room, which comfortably accommodated the three of us. We paid an additional 10,000 yen ($80) per night and stayed for a total of five nights. We had access to the Royal Club on the 28th floor, where we enjoyed breakfast as well as the tea time and cocktail hour services. That part of the stay was a very pleasant memory. "

" Great place to stay enjoyed every moment of it. The breakfast was superb and the staff were super friendly."

"Great value, amazing service. "