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"The staff kindly held our luggage until check-in time, which was a nice convenience on a busy morning. The building is a little dated, but the room and bed was quite comfy. The location, in the heart of the Odori area and close to the subway and streetcar was perfect."

"Staff are friendly. Room size is good. "

"Spacious room with affordable pricing. Parking was convenient and close to subway. Safe and quiet place"

"It's a great location away from the busy night life but still close enough to walk to. Enjoyed how close to the park the hotel was located. "

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"It was quite inconvenient that none of the staff spoke English. For such a large hotel, it was surprising and hard to understand why there were no English-speaking staff available. We ended up changing to a larger room, which comfortably accommodated the three of us. We paid an additional 10,000 yen ($80) per night and stayed for a total of five nights. We had access to the Royal Club on the 28th floor, where we enjoyed breakfast as well as the tea time and cocktail hour services. That part of the stay was a very pleasant memory. "

"Very close to the train station and close to a number of sightseeing sites."

"This hotel was clean and beds were comfortable. Staff was friendly. It was centrally located in Sapporo for us to walk in all directions for the things we planned to see and do. The hotel had 6 restaurants. We only ate at the one on the same level as the check-in desk. The seafood ramen was fabulous!! "

"sitting right at the center Susukino district and near the train station. everything is walkable. also, lots of ski buses stop point are right in front of this hotel. It's perfect stay before travelling to/from ski resort and CTS airport. "