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"Amazing views, very helpful and accommodating staff."

"Breakfast is advertised as one of the best in the area. It was a good breakfast, but not your typical hotel breakfast. Its a made-to-order eggs or bagel essentially that takes about 20 mins to wait for (in what should take about 5). The breakfast also starts later in the morning than I am used to, so if you have an early tour (we did at 830), you miss breakfast."

"Clean hotel located within steps of three major train stations. Would recommend, especially if you have an early train to Scotland or France. Several pubs and restaurants within an easy walking distance, including a Pret and a Starbuck’s right across the street. About a 15 minute walk to the British Museum."

"A bit off the beaten path, but easy access via the underground to theaters and the British Museum. There are some amazing pubs and wine bars nearby."

"Stayed here many times, never had an issue, great location walkable to the Royal Albert Hall, stones throw from Gloucester rd tube"

"First time staying at this hotel. I was impressed with the property. Looked new, modern, and clean. Room a bit small but that’s par for the course in Europe. Great bathroom and shower. And similar to other reviews, great location in Westminster by Victoria Station. And very good and extensive breakfast buffet (included free)."

"Cannot checked in before 3pm when my room was ready and insisted to pay 20 pounds fee for early checked in at 1pm. Ive been with them for 8 years and met the most ignored manager who does not care or help! Im not coming back!!!"

"Although early check-in was offered and I received confirmation that it was accepted when I arrived at the hotel, we were told it was subject to availability. If this is the case, don't even send multiple emails offering these options. The staff person who checked us in was not helpful. Did not offer us multiple key cards and was very dismissive."

"The room was clean and comfortable, it was quiet and the staff was very attentive and accommodating. I love the location of the hotel because it’s close to everything and everywhere I want to be. Will most definitely stay here again."

"Great Location and Always Worth Staying I always love staying at this property. The location is fantastic — just a short walk from Leicester Square, Piccadilly Circus and Chinatown. Oxford Street is only around 10 minutes away, as is Regent Street, and there are several nearby Underground stations, making it super convenient to get around London. I would definitely recommend staying here! A few things to keep in mind: -Check-in: Unfortunately, early check-in wasn’t possible for us, so be...

"Very good location!"

"It was a wonderful hotel, the stay was excellent, and the staff were very friendly and helpful."