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"Fantastic location"

"Great experience"

"Amazing breakfast!"

"The room was very comfortable and clean. The restaurants and service were excellent, including the breakfast buffet. Only negative was that the elevators during checkout times were a real challenge from the middle floors (5 for us) as they were always full from the top 4 or 5 floors coming down."

"Stayed here many times, never had an issue, great location walkable to the Royal Albert Hall, stones throw from Gloucester rd tube"

"First time staying at this hotel. I was impressed with the property. Looked new, modern, and clean. Room a bit small but that’s par for the course in Europe. Great bathroom and shower. And similar to other reviews, great location in Westminster by Victoria Station. And very good and extensive breakfast buffet (included free)."

"Located close to Euston Station, and just a ten minute walk to Oxford Street, this is ideally situated for a touristy trip. Check in was straightforward and easy, the staff were attentive without being overbearing, and despite the size of the hotel it always felt nice and quiet. One of the best night’s sleeps I’ve had in a hotel - comfortable bedding, decent pillows, and a nice king size bed. Better than other options in this price bracket."

"Cannot checked in before 3pm when my room was ready and insisted to pay 20 pounds fee for early checked in at 1pm. Ive been with them for 8 years and met the most ignored manager who does not care or help! Im not coming back!!!"

"Although early check-in was offered and I received confirmation that it was accepted when I arrived at the hotel, we were told it was subject to availability. If this is the case, don't even send multiple emails offering these options. The staff person who checked us in was not helpful. Did not offer us multiple key cards and was very dismissive."

"All good"

"The room was clean and comfortable, it was quiet and the staff was very attentive and accommodating. I love the location of the hotel because it’s close to everything and everywhere I want to be. Will most definitely stay here again."

"Checked in at 10pm laundry bin in the middle of the floor with duvets. Came back at 12 and it was still there. Assumed it was clean bedding so we went to put them on the beds and found that they were soiled laundry and had wet dirty towels in with them. No pillows. Went to speak to reception and were told they would come and clean the room and change sheets and bring bedding. Waiting 30 mins. No one came. Went down a second time and were told they would “try” to get us pillows. Ended up sitting...

"DO NOT stay on the 7th floor! It has a separate elevator and the door gets stuck constantly. I was trapped in the tiny elevator for over a half an hour and nobody responded to me pressing the alarm button! Also do not believe claims they have air conditioning as they provide a fan and open windows allowing bugs to accumulate in your room. The staff on the front desk absolutely lied to several of us saying the hotel rooms were fully air conditioned. The hotel has gone downhill and the two rooms...

"N A"

"موقع الفندق ممتاز ، لكن الفندق لا بأس به"