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"Breakfast was great. Room was clean and well maintained. Staffs were willing to help at always."

"When booking this hotel I saw mixed reviews. I am so glad we chose this. We stayed for 6 nights. It was wonderfully located - steps from Shibuya station to take you anywhere. Also easy enough to find. Exit Shibuya station at the Marks Square exit and the door to the hotel is on the left. Take the elevator to the 5th floor reception. I saw in previous reviews there was mixed reviews about rooms being dated. While not new, our room was clean, spacious for Tōkyō standards - we were able to unpack and store our large suitcase and carryon in the closet and unpack our toiletries. New lobby, great location and couldn’t recommend this enough for Tōkyō. As seasoned travelers - this felt like luxury."

"Six nights at this fabulous hotel. It has every amenity you could want. The staff are professional and courteous and attentive. This location is ideal because it is quite enough to have your window open at night and sleep but also within five minutes walk to several subway stations. The daily room cleaning was impeccable and the in room amenities are top-notch I particularly liked the mineral salts for the bath. After walking Tokyo all day long it was very enjoyable. I recommend this hotel particularly for longer stays. I would stay again. "

"Great room, decent size for it being a hotel in Japan. Only problem was the drawer would open by itself. Overall would stay again."

"If you want to be close to the train station and have a variety of restaurant options - this is a great hotel! It is also clean and rooms are a bit larger than normal in Japan. "

"We stayed for 3 days at Hotel Gracery. We had a room with two beds. By Japanese standards it was ok as we found out when we stayed an another hotel with 2 beds. Don't expect to be able to open 2 pieces of carry on though without using the bed. Check in and check out were very easy. The Godzilla theme is quirky but a part of Japanese culture. The optional breakfast I would recommend for at least the first 2 days. The selection is good but might get monotonous. Try the breakfast and fast food options at the downstairs 7-11 or the many small restaurants in Shinjuku. They're all good. I'll be staying here again."

"Love this Hotel and Asakusa area."

"This was one of the absolute best hotel stays I’ve ever experienced in any country or city. The service from housekeeping was phenomenal, always filling up our soaps and shampoos and replacing towels on a daily basis, regardless of when we request it. The quality of the breakfast buffet was incredible, with tons of options and everything tasting fresh and delicious. The location is also very convenient as it is steps away from a major station. Will definitely stay here again if I’m fortunate to return to Tokyo!"

"Room has an amazing city view, the staff was very helpful, the room was a good size. I enjoyed my stay."