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Shibuya Excel Hotel Tokyu

4.0 star property
Luxury hotel with 2 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
Reception
View from property
Exterior
View from room
Shibuya Excel Hotel Tokyu offers a luxurious escape in Tokyo's dynamic Shibuya. Enjoy Tokyo Tower views while dining at two restaurants or relaxing at the café. Multilingual staff assist with luggage storage and travel needs.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Room service
  • 24/7 front desk
The current price is SAR 728
SAR 916 total
8 Sep - 9 Sep

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

8.8 out of 10
Excellent
(26 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bidet
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin, Non-Smoking, 13 - 19F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bidet
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Semi Double Room Non-Smoking, 13 - 19F

8.8 out of 10
Excellent
(45 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Room with Park View - Non-Smoking

8.0 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bidet
  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Quad Room Non-Smoking, 7 - 12F

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Triple Room Non-Smoking, 7 - 12F

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 34 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Double Room - Non-Smoking

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bidet
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Bedroom

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Single Room, 1 Bedroom

8.4 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bidet
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Twin Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Twin Non-Smoking, 7 - 12F

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

Room amenity

Excel Semi-Double Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bidet
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Excel Twin Non-Smoking, 21 - 24F

Excel Twin Non-Smoking, 21 - 24F | View from room

Excel Twin Non-Smoking, 21 - 24F

8.6 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bidet
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Double Non-Smoking, 7 - 12F

8.8 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Premier Double Non-Smoking, 14 - 19F

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bidet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for View Twin Non-Smoking, 13 - 19F

View Twin Non-Smoking, 13 - 19F | View from room

View Twin Non-Smoking, 13 - 19F

8.4 out of 10
Very good
(36 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bidet
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Excel Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Twin Room

  • Sleeps 2

View all photos for Standard Fourth Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Fourth Room

  • Sleeps 4

View all photos for Standard Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Superior Double Premiere Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Premiere Room

  • Sleeps 2

View all photos for Superior Semi Double Room with Park View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Semi Double Room with Park View

  • Sleeps 2

View all photos for Excel Semi Double Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Semi Double Room

  • Sleeps 1

View all photos for Superior Twin Room With City View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room With City View

  • Sleeps 2

View all photos for Superior Deluxe Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Double Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 2

View all photos for Standard Triple Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Triple Room

  • Sleeps 3

View all photos for Superior Double Room with Park View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Room with Park View

  • Sleeps 2

View all photos for Standard Single Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Single Room

  • Sleeps 1

View all photos for Superior Corner Twin Room with Park View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Corner Twin Room with Park View

  • Sleeps 2

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9.0 out of 10, Wonderful, 1,008 reviews
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SAR 463 total
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About the neighborhood

Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043

What's nearby

  • Shibuya Crossing - 2 min walk - 0.2 km
  • National Stadium - 3 min drive - 3.4 km
  • Tokyo Tower - 4 min drive - 4.6 km
  • Meiji Jingu Shrine - 4 min drive - 2.4 km
  • Tokyo Imperial Palace - 6 min drive - 7.7 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Haneda Airport (HND) - 17 min drive

Restaurants

  • ‪はなまるうどん - ‬1 min walk
  • ‪富士そば 道玄坂店 - ‬1 min walk
  • ‪HOBGOBLIN Shibuya - ‬1 min walk
  • ‪テング酒場 - ‬1 min walk
  • ‪鳥貴族 - ‬1 min walk

About this property

Shibuya Excel Hotel Tokyu

Luxury upscale hotel near Shibuya Crossing
Located close to National Stadium and Tokyo Tower, Shibuya Excel Hotel Tokyu provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at the two on-site restaurants. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A banquet hall, a front-desk safe, and multilingual staff
  • Luggage storage, 1 meeting room, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 408 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Deep soaking tubs, bidets, and free toiletries
  • 32-inch HDTVs with digital channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Lobby

SHIBUYA STREAM HOTEL

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 1,011 reviews
The price is SAR 774
SAR 953 total
7 Sep - 8 Sep
SHIBUYA STREAM HOTEL

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 25 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 3500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Is Shibuya Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shibuya Excel Hotel Tokyu?

Self parking is available for JPY 3000 per night.

What time is check-in at Shibuya Excel Hotel Tokyu?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Shibuya Excel Hotel Tokyu?

Check-out is at 11 AM.

Does Shibuya Excel Hotel Tokyu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 3200 per person applies.

Where is Shibuya Excel Hotel Tokyu located?

Located in Shibuya, this luxury hotel is 0.2 mi (0.3 km) from Shibuya Crossing and within 3 mi (5 km) of National Stadium and Tokyo Tower. Tokyo Imperial Palace and Tokyo Dome are also within 9 mi (15 km). Shibuya Station is only a 2-minute walk and Omote-sando Station is 18 minutes.

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Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1249 out of 1787 reviews
Rating 8 - Good. 372 out of 1787 reviews
Rating 6 - Okay. 99 out of 1787 reviews
Rating 4 - Poor. 37 out of 1787 reviews
Rating 2 - Terrible. 30 out of 1787 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Amazing location!
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay!! Staff are excellent
Stayed 3 nights in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in shibuya
Stayed 3 nights in Jul 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly situated, near metro and train station. Shops and restaurants all around the area.
Stayed 6 nights in Jun 2025

10/10 Excellent

Collette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff offered excellant customer service!! I would definitely recommend this hotel to anyone visiting japan
Stayed 2 nights in Aug 2025

8/10 Good

Heming

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the safe, very good locations and highly recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Wajahat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a week in Tokyo.
Stayed 8 nights in Jul 2025

6/10 Okay

Abbey

Liked: Cleanliness
Room was small but clean, for the price not really worth staying here unless you get a good price through a booking company. Location was convenient
Stayed 3 nights in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our three night stay was a great start to our trip. Thank you.
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and the staff are fast and efficient. We plan to return to shibuya and this hotel again
Stayed 6 nights in Aug 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel very convenient.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent they helped me with everything I asked
Stayed 6 nights in Aug 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service
Great location and you can see the Shibuya Crossing in action from the hotel elevator lobbies
Shibuya Excel Hotel ( Tal Rectangular Building)
Shibuya Crossing ground level
View of Shibuya Crossing from Hotel Elevator
View from breakfast floor (25)
Stayed 4 nights in Jul 2025

10/10 Excellent

Dieu

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 6 nights in Jul 2025

10/10 Excellent

Nicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with excellent staff and service. It was also very conveniently located to everything.
Stayed 11 nights in Jun 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with amazing subway access
Stayed 6 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
the location, friendly staff, clean and comfortable accomodations
Stayed 4 nights in Jul 2025

10/10 Excellent

Ennis

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice views with new rooms.
Stayed 8 nights in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 3 nights in Aug 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities, property conditions & facilities
Close to everything, friendly staff, comfortable beds.
Stayed 5 nights in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is amazing. The location cannot be beat. Staff and accomodations are everything we wanted and more
Stayed 4 nights in Jul 2025

10/10 Excellent

Orna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location very helpful staff
Stayed 5 nights in Jun 2025

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here! That is all. There are a million reviews on this place - location, staff , location, rooms all wonderful! Loved it
Stayed 10 nights in Jul 2025

10/10 Excellent

Hussain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I really enjoyed our stay here. Extremely close to everything. Restaurants, bars, coffee, and all transit routes. Literally right above Shibuya station. The hotel was very clean and safe. Staff were very helpful and polite.
Stayed 4 nights in May 2025

8/10 Good

Monica

Liked: Cleanliness
Great location, easy access to everything
Stayed 3 nights in Jun 2025