"We had an amazing time, and everything was going wonderfully until we encountered one staff member who was extremely rude and unprofessional. Unfortunately, that one interaction completely changed our experience and put a damper on what had otherwise been a wonderful stay. It’s disappointing when one employee’s attitude can overshadow all the positive experiences and hospitality we received throughout our visit. I truly hope management addresses this, as guests should always feel welcomed,...
"We had an amazing time, and everything was going wonderfully until we encountered one staff member who was extremely rude and unprofessional. Unfortunately, that one interaction completely changed our experience and put a damper on what had otherwise been a wonderful stay. It’s disappointing when one employee’s attitude can overshadow all the positive experiences and hospitality we received throughout our visit. I truly hope management addresses this, as guests should always feel welcomed,...
Corina