Find all hotels by Solaris Hotels in El Arenal

"We love the room is nice and big "

"Great all inclusive stay!"

"We were so impressed with all the staff at the resort from the pool waiters to the dining staff, concierge and front desk. We were treated like royalty! Will definitely be back."

"This is our second time staying at the Krystal grand in los Cabo’s! This is also our first time bringing both our kids. Upon arrival, the Expedia concierge Gabriel was very inviting, warm and friendly. Even when we had minor issues with our room (toilet not flushing properly, loud highway noise) he went above and beyond by upgrading our room to the altitude tower which is their highest category suite. Waking up every morning to a beach front view was something out of a magazine. We couldn’t have been happier and it was because of Gabriel that we got to experience this. Not only that, but because ayami restaurant was closed due to renovations he pulled strings by allowing us to enjoy a delicious premium seafood meal at Senses, which is only for altitude club members. I got to celebrate my birthday eating my favourite food. Gloria, Rodrigo, Tania and Ishmail were also outstanding to us. They made our stay extra special and memorable. We cannot thank them enough for their service. Thank you to all of the wonderful staff for their hospitality! This is why we keep returning to the Krystal grand :)"

"Great service"

"The resort was super clean and the service was top notch. Not to mention, the food was delicious and getting around was super easy. 10/10 recommend"

"The housekeeper was really good "

"I had a fantastic stay at this resort—and I almost never leave reviews! We chose this hotel to celebrate my friend’s 30th birthday, and the staff truly went above and beyond. They surprised us by delivering a cake with a sparkler to our room and even sang happy birthday—such a thoughtful gesture! A special shoutout to the amazing room service team: Antony, Federico, and Sergio—thank you for making our stay so memorable! On our second-to-last day, we enjoyed a lovely lunch at Agua Marina. The views were absolutely stunning, and our waiter, Rafael, was incredibly friendly. We had a great conversation with him about different cities in Mexico, which made the experience even more enjoyable. The only thing we regret is not taking advantage of the spa. We were initially interested, but the prices felt a bit steep. That said, while we were relaxing by the pool, the spa team came around and offered complimentary 5-minute massages—and they were amazing!"

"The staff at this hotel is absolutely amazing!! They alone are the reason I will for sure be back to this place. Everything else was awesome as well, the drinks, food, atmosphere, but the staff absolutely makes this place what it is!"