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"Facility was top notch. The attention to detail in every aspect was amazing, from the dining options, pools, water parks, activities, etc. "

"I absolutely loved this resort. Our family stayed at a Dreams resort in the Dominican Republic last year, and we enjoyed that, but Catalonia was far better. Dreams was bigger, had a bigger buffet, no sargassum seaweed on the beach, and an impressive entertainment crew. But, it was the staff at the Catalonia that made all the difference. The people working there were just incredibly warm and friendly. They worked hard to make our stay comfortable and enjoyable. After a week there, we felt like we were leaving friends behind. On the entertainment crew, Abraham really stood out. He brought the energy and the humor. At the Steakhouse, Prescilla was very sweet and funny while serving us. Arturo was our waiter at the Mexican restaurant where his smile and friendliness made us feel like we were his only table. Quetzabel greeted us warmly everytime we entered the buffet and really made us feel welcome and accomodated. And during lunch at Bikini Bites, Marcelino and Juan were a lot of fun and made the experience memorable. There were so many others who deserve mentioning as well, but who's names I failed to catch. As far as the more tangible elements of the resort are concerned, they were equally notable. The rooms were great and the housekeeping was excellent. The grounds are beautiful and the pool was inviting. Ironically, I found the buffet food better than the fine dining restaurants on the resort. In short, great resort, and frankly, a great value."

"Great property and amenities for "

"The rooftop area was amazing and had a fun vibe to it. The entire staff was the best I’ve ever experienced at a place like this. Francisco was there almost everyday I was there on the rooftop area and he made it fun the whole time. Always provided amazing service and entertaining guy. Ricardo who works in the lobby bar was also an absolute pleasure to sit, drink, and speak with. He provided a lot of good knowledge of the local area and was genuinely great to have as one of the first faces you see walking into the hotel. The concierge desk, restaurant waiters, and cleaning staff were amazing as well. There are too many names to mention. Overall I would highly recommend this as a place to stay if you are looking to stay in Playa Del Carmen."

"Good food options, bed super comfy, excellent service, specially roof top bar staff at Cielo? Specially The guy from Chetumal y Rodolfo. However, we didn’t like the pressure to be a hotel member? I’m on vacations, not to do business. And…all our reservations for parks and restaurants were not granted bc we didn’t have a reservation #… even though we had the emails showing our conversations. If they don’t give you one, how are supposed to know ? "

"Great place"

"Exce"

"Overall it’s a great experience in this hotel, other than they refused to upgrade my room for free, which my reservation included free upgrade upon availability. The food qualify is excellent, many options for dining, we loved the steak and lobster buffet. Kids club staffs are friendly, and if kids club would take 3 years old diaper trained then would be even better. Multiple pools and bars options, we loved all the drinks from the bar. I would definitely come back again. "

"This hotel is great for family vacations. The food and service are excellent. I would definitely recommend it "