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"Rooms, restaurants, amenities all were excellent. Only thing that we were not happy about was the time spent on checkin at new phase lobby. Not sure whether it was just bad timing, cause every other time we managed all we needed very quickly."

"I loved everything about this resort. My room, the staff, the amenities and the food met all of my expectations "

"Nickelodeon resort Riviera Maya was so much fun! The rooms were clean, comfortable, & spacious. I loved that every room had 2 bathrooms which is a must with kids. Every room had an ocean view with a swim up pool. We had such a great experience at this resort! It wasn’t just kid-friendly — it was truly fun for adults as well. The hotel felt very luxurious for a family-friendly resort, which made the stay even more enjoyable. The staff was incredibly friendly and helpful, always answering our...

"Excellent spot for this time of the year."

"Friendly and pool party was fun"

"Staff were lovely, room was very clean with comfy bed."

"All are nice!"

"The staff was extremely friendly, they kept the rooms and resort super clean. My friends and I would leave and come back to the resort late at night like around 3 am and the staff would be moping all of the floors.. its not a small resort! The effort they put into keeping the resort clean was greatly appreciated. The food at the buffet was ACTUALLY good. I would come again. It is under construction but it wasnt loud or an eye sore since the resort is so big. I'd come back!! "

"Food was delicious, property was well maintained, our kids loved the kids club, and the beach was impeccable."

"Room and staff were excellent."

"Clean room, staff was incredibly friendly and helpful with every request."

"Was very nice, very clean, very good food which is rare for all inclusive "

"La chambre, la literie, la nourriture, le personnel et le côté nature, on a l’impression d’être dans la jungle aux côtés des animaux sauvages, c’est magnifique."

"Friendly staff, good food overall fun experience "

"We really loved our stay. Pros: staff was super kind and helpful everywhere, the Jungala hotel suite is beautiful, shower, bath products, main pool, Jade store, ability to walk on jungle paths everywhere or take trams, food in most restaurants is good! Jungala Aqua Park was awesome. Not too big. Great for a young family. Cons: doors in suite dont all close completely (closets, bathrooms), concierge is very available but doesn't always follow through on requests (asked 3 times for child's bed to...

"The room was well kept and always restocked. No issues at all. Staff was amazing. Special shout out toYessica, Giovanni, Anna, Mexianaf Juan.. they all went out of their way to show us beautiful hospitality. Thank you all"

"Clean rooms, nice staff "

"Un lugar muy bien ubicado, sencillo y limpio La comida aunque está un poco restringida está buena "

"yes, loved the staff & room, everything was perfect! "

"There were always chairs available at the pools. There were also a lot of staff ready to help with anything we needed. "