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"Good service!"

"Excelente atención"

"El teléfono de la habitación no funcionaba el clima estaba goteando eso por parte de la habitación en general el hotel es muy lindo solo algo de cautela para andar en el por el tipo de subidas que tiene en las calles para llegar a la habitación"

"The resort was clean and staff was friendly. Complimentary breakfast everyday is very good. Overall just had a great time in Costa Rica and at Shana by the Beach. You will see monkeys sloths and toucans on the resort property."

"The rooms were moldy, and out dated. We had to switch rooms twice because of the mold in one room was unbearable especially since out children are asthmatic. The next room's AC didn't cool as much. The bathrooms had hard water everywhere. My room got cleaned probably one time since I've been there and I stayed 10 days with my family. There was limit english speakers or translators. At first they had mo signs to let you know what food you were eating until we complained then they out signs. At...

"I had a wonderful stay at Crocs Resort. The entire property was well maintained and very clean. The staff is incredibly friendly and efficient ensuring a seamless check-in and out. They were extremely helpful with booking excursions and arranging transportation. My room was spacious and clean. I had a wonderful time and would book here again."

"Everything was so beautiful so much beautiful nature around you.You feel like your in the rainforest.,Gorgeous monkeys hanging around you and birds and amazing sounds from frogs to grasshoppers lizards and dragonfly its a truly special hotel complex! All the staff are so friendly helpful booking my trips and taxis national park to boat tours it was Everything and more . I will be returning again for sure! Pura vida"

"Everything was great, one of our most favorite places to stay!"

"We had an amazing experience! A special shoutout to Jose, who went above and beyond throughout our stay. He gave us great recommendations on things to do and places to visit, and after only a couple of interactions, he already remembered our names and room number. That level of attentiveness really shows how much he cares about his guests. Everyone on the staff was incredibly friendly, welcoming, and helpful, which made our stay even more enjoyable. The only downside for us was the food. We...

"Hotel had Excellent views. We had a brief issue wiith A/C, but staff was very responsive and it has resolved quickly."

"Great place. It was a good fine. Staff was super attentive and I had all-around great time. Don’t really have anything other than say that I’ll be back soon."

"Very good idea to have the right vacations"

"We stayed 2 nights at the hotel and we really loved the stay. Property was maintained well and breakfast was included."

"The location is gorgeous! Our villa was ok for us (2 adults, 4 teens) but could have been better. It was 2 levels but you had to go outside to get between the two floors. Having a private beach with chairs, umbrellas, and boogie boards was a big plus."