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"All good"

"The reception staff were welcoming and helpful "

"The hotel is in a great location for attractions and restaurants etc. The staff were very friendly and approachable . Our door didn’t open first time but the locked was fixed immediately. The rooms feel a little worn now but the bed was comfy and the room was clean. "

"Billy the receptionist is outstanding as he kindly upgraded my room with magnificent views. However all staff especially the cleaners are friendly and great."

"Great location clean room easy check in "

"The room was very large and the staff were all very friendly. Felt very safe however lots of strange noises"

"Very nice room and staff "

"It was really comfortable"

"Good"

"Friendly staff as always, big rooms and comfy beds, close to the docks and Liverpool one"

"Desk staff absolutely spot on, easy check in, room was spot on, definitely worth extra money for the river view watching sunset over wales and the ferry’s leaving. Hotel is 10/10 nicest place in Liverpool I’ve ever stayed by far. Ginos restaurant an ginos sky bar however, not good at all, but this is seperate from the hotel "

"Matthew is a rue star within the hotel. Police kind and courteous , made my stay that bit extra. Thank you "

"Our stay at Hope St Hotel was everything we wanted it to be. The customer service was superb, polite and efficient service was provided. We stayed for two nights and our room was clean, spacious and comfortable. We ate in both of the hotel restaurants. We were particularly impressed by The London Carriage Works. The food was delicious and the service attentive. We look forward to staying at Hope St Hotel again and highly recommend the hotel."