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"Staff were very helpful and friendly. Room had everything we needed and was very clean and spacious. "

"Good overall.. Nice staff and convenient for some great shopping.. Second stay and would stay again"

"The staff were friendly. Unfortunately, we had to cut our stay short due to a family emergency. The staff were very kind and wished us well, which I was incredibly grateful for."

"We had another wonderful stay for a birthday trip. Room was clean and spacious, and the bed was so comfortable! (superior room). Had a nice drink in the bar last night too. They kindly stored our bags for us for a few hours after we checked out, as we wanted to go back into the city before our train home. We will definitely be back! "

"Clean room so easy to shops bars "

"We did not try the breakfast menu "

"Bra hotel, sentralt og god frokost."

"A great City Centre hotel."

"Easy check in, clean room, courteous staff"

"All good "

"Visiting M and S Bank Arena so hotel was very convenient and parking next door was easy. Good food excellent breakfast staff friendly and polite and clean and comfortable facilities. "

"The rooms were spacious and spotless, staff were amazing with our toddler (they even called the room when we left his dummy in reception and brought it up for us). Nothing was too much trouble. Dinner at the brasserie was fantastic and breakfast was too. Would definitely stay again without the toddler to use the spa!"

"Staff were lovely throughout. No problems at all with the Hotel and it is really, really convenient for seeing Chester - our first time of visiting and we really enjoyed it. Used the train to get there and Uber to get around and it was all so easy. Would certainly like to go to Chester again and would definitely use the same hotel. PS Go to Chez Jules for a nice evening out."

"Every member of staff we came across from reception at check in, check out and the bar staff. Were extremely welcoming friendly and efficient. A special mention for the comedian Eric. "