The Chester Grosvenor

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Luxury
5.0 star property
9.2

Wonderful

Opulent escape in Chester's heart

Opulent design and a prime central location make this property perfect for exploring Chester's vibrant attractions. Delight in spacious rooms, exceptional service, and exquisite dining at the hotel's renowned Brasserie.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

A hotel room with a large bed, a sofa, a wooden coffee table, a desk with a lamp, and a chair.

Superior Double Room

9.4 out of 10
Exceptional
(17 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

A hotel room with a green sofa, a dining table with chairs, a bed with red pillows, and framed artwork on the wall.

Suite

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

A neatly arranged bedroom with a bed, bedside tables, a dresser, and a chair.

Classic Double Room

9.2 out of 10
Wonderful
(64 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Room

A bedroom with a bed, a nightstand, a lamp, and a large mirror.

Deluxe Room

9.0 out of 10
Wonderful
(94 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Executive Room

A hotel room with a large bed, two wall-mounted lamps, and three framed pictures on the wall.

Executive Room

9.2 out of 10
Wonderful
(44 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

About the neighborhood

Located in Chester, The Chester Grosvenor is in the city center and near a train station. Grosvenor Museum and Storyhouse are cultural highlights, and some of the area's attractions include Chester Zoo and Chester Roman Gardens. Looking to enjoy an event or a game while in town? See what's happening at North Wales Regional Tennis Centre or Racecourse Ground. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location. Visit our Chester travel guide
Map
Eastgate Street, Chester, England, CH1 1LT

What's nearby

  • A historic cathedral with twin spires and large arched windows.
    Chester Cathedral
    2 min walk - 0.2 km
  • A historic building with intricate architecture, a prominent clock tower, and a cobblestone plaza.
    Chester Town Hall
    3 min walk - 0.3 km
  • A formal garden with a central statue, surrounded by neatly trimmed hedges and vibrant flower beds.
    Grosvenor Park
    5 min walk - 0.4 km
  • A historic stone bridge with steps leading up to a tree-lined path, surrounded by traditional half-timbered houses and modern buildings.
    Chester City Walls
    6 min walk - 0.6 km
  • A large stadium with a clock tower, covered seating, and a crowd of spectators.
    Chester Racecourse
    10 min walk - 0.9 km

Getting around

  • Chester Station
    13 min walk
  • Manchester Airport (MAN)
    41 min drive

Restaurants

  • McDonald's
    2 min walk
  • Costa Coffee
    4 min walk
  • Caffè Nero
    1 min walk
  • Starbucks
    3 min walk
  • The Botanist
    2 min walk

About this property

The Chester Grosvenor

  • Luxury boutique hotel in the city center
  • Close to Chester City Walls and Chester Racecourse, The Chester Grosvenor provides free continental breakfast, a coffee shop/cafe, and a library. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Limo/town car service, valet parking (surcharge), and express check-out
    • Express check-in, free newspapers, and luggage storage
    • Concierge services, a front-desk safe, and a 24-hour front desk
    • Guest reviews speak highly of the breakfast, central location, and helpful staff
  • Room features
  • All 80 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the comfortable, spacious rooms at the property.
  • More amenities include:
    • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
    • Bathrooms with designer toiletries and shower/tub combinations
    • LED TVs with premium channels
    • Daily housekeeping, desks, and phones

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Tourism Program. For more information on what this certification requires and verifies, please visit their website.
  • The property is a member of the Small Luxury Hotels of the World.

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Frequently asked questions

Is The Chester Grosvenor pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 15.00 per night. Valet parking is available for GBP 25.00 per night.

What time is check-in at The Chester Grosvenor?

Check-in begins at 3 PM.

What time is check-out at The Chester Grosvenor?

Check-out is at 11:00 AM.

Where is The Chester Grosvenor located?

Located in the heart of Chester, this luxury hotel is within a 10-minute walk of The Rows of Chester, Chester City Walls, and Chester Racecourse. Eastgate Clock and Chester Cathedral are just steps away. Chester Station is 13 minutes by foot and Bache Station is 29 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Chester Grosvenor Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 726 out of 1000 reviews
Rating 8 - Good. 169 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in the heart of the city. Hotel staff amazing
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff very good but can understand why the hotel is shutting down to be refurbished
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and location was excellent. Spacious bedroom and ensuite.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Grosvenor Chester was excellent food staff and cleanliness
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing very friendly and helpful. Even the continental breakfast had so many choices. The doorman especially was helpful to my husband as he needed a ramp for his scooter whenever he left the building.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location. The building is historic but still maintains a level of grandeur. The rooms are big and comfortable, and the breakfast is excellent.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel, staff could not be more helpful and attentive to your needs, lovely experience from start to finish.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Right in the centre. Staff couldnt do enough. Parking is so easy as there is a lift from the shopping car park directly into the hotel. Food was stunning and lovely to sit in the window looking out people watching. Definitely going back and want to try the spa next time
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The level of service was exceptional and the staff were friendy and helpful. The continental breakfast was delicious and it was a lovely suprise to have table service instead of a buffet. It is disappointing that the hotel is due to close on the 30th September, as we would have visited again in the autumn.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a Presidential Suite for my 80th birthday which was very much appreciated. Reception and dining room staff were very efficient and doormen who advised us on were certain shops we wanted to visit were very friendly and helpful. In the restaurant you were shown to a table,given a menu and served at your table. Service and food was excellent. We enjoyed our stay there and hope to go back in the near future
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in the centre of Chester. Bedroom was beautifully decorated. Bed very comfortable. Hospitality tray. Good choice at breakfast. Unfortunately the hotel will be closing at the end of next month for refurbishment. Hopefully it will return as good as it is.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Staff excellent. Location couldn’t be better
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Beautiful hotel in a fantastic location. Staff were exceptional and I wish I had longer than one night in my luxurious room! I hope to be back one day.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, helpful and friendly staff and always a joy to stay in this beautiful hotel ❤️
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and great location. Great service, food and staff. Would definitely stay again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely couple of night stay at The Grovesnor Chester. The room was lovely. We had the continental breakfast which was served beautifully. Really enjoyed the stay. Such a shame it’s closing on the 30th September
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from a girls weekend. Great central location. Rooms spacious, very comfy beds and Elemis products in the bathroom.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what an fabulous hotel, so glad we got to experience staying here before it closes at the end of September. The room was lovely and clean, the bed was so comfortable making for a great night's sleep. The room had everything we needed to make our stay a happy one. The reception team left us a lovely card with a picture of the hotel on, to celebrate our 36th anniversary, it was a beautiful memento and keepsake, which we really appreciated. The continental breakfast was delicious and was suprisingly served to us at our table. The food itself was plentiful, fresh, and tasted amazing, and the service was absolutely excellent, We could not fault a single thing about our stay, room, food, service or parking. We look forward to the reopening as we will be definitely coming back. Thank you for a lovely stay Melanie and Rob Jones
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room.Really helpful staff.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This was not our first visit to the Grosvenor hotel in chester, as it is closing on 30th september for a couple of years to renovate.so we booked two lovely rooms in april to stay 1 night at the end of september, on arrival we soon found out our stay was not as we hoped it may be, there was an heritage package that we were not made known to on arrival. therefore there was only 1 menu we could choose from, asked a bottle of wine was told that could not order a bottle but could order by the glass to use the red wine up. but there was no shortage of menu or wine as far as i could see with heritage package customers.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A shame that the hotel is closing. It’s perfectly located in the centre of Chester. The staff couldn’t have been more attentive and helpful. My treatment in the spa was excellent.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff & good spacious room , breakfast was really tasty but could’ve been warmer , are checking time was 3pm but the room wasn’t ready till 3.45 which was unfortunate
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very relaxing time, really comfortable bed, nice mini bar, excellent food and drinks and the staff could not have been more helpfull.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grosvenor is well located, near the Eastgate clock. Everything is within walking distance. The hotel was very comfortable, continental breakfast was more than enough.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely 5 star hotel is worth the stay. Staff are very attentive and our room (while a long way from the lift was very nice, more a suite than a room. (332). It is looking a little old fashioned which is probably why it is closing this Autumn so go while you can or wait maybe two years! The included continental breakfast was ample.
Stayed 2 nights in Jul 2026