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"I would recommend."

"Amazing hotel, staff make the whole experience, bar is great. Reception and concierge team are excellent, in particular Lauren who made check in a breeze. Gym and pool are excellent for a New York hotel."

"Breakfast first was included and it was great!"

"When we arrived to check in, the valet was nowhere in site. I had to double park, unload and hunt down the valet who was inside the hotel serving double duty as the bellman. He was very friendly, but it was frustrating that the valet was not outside. After a long drive into the city, we needed to use the restroom and were sent upstairs where of the 5 stalls, none had toilet paper, and there was just a single roll on the sink counter. We checked in and went to our room, which could not get...

"We got at the Hotel at 5PM and we got out at 5.30 PM the same day Rooms were smelling pipi and even elevator as well as smelling tobacco inside the rooms we got to the front desk they even refuse to refund they said sorry you got in already ????? What were we supposed to do !!!!! so we left and booked at Sheraton Marriott Bonvoy with an excellent welcome and nice rooms with an upgrade for both rooms at a cost of 480 us dollars the Columbus Hotel is a Scam this is a prostitution exchange place...

"Great Stay! I will be coming back"

"👍"

"Maid never showed up to replace dirty dishes in sink, clean room, make the beds or disposed of garbage on daily basis. I reported large cockroach in kitchen. After complaint, several staff members showed up and cleaned everything but were unable to find the cockroach."

"Spacious rooms. Great location. Friendly, helpful staff. Reasonable rates, especially for NYC."

"Great hotel"

"Very great experience"

"Breakfast buffet is great."

"Front desk staff were excellent, very friendly and helpful. Sheryl (don’t know if that is how she spells her name) was particularly helpful and just very friendly and professional. The housekeeping could use some help but otherwise it was an overall great stay. Everyone from the reception to the valet/bell were very friendly. The valet arranged for a yellow cab to pick me up at 4am for my flight which was much better than an Uber pickup so I appreciated that. The rooms were very spacious and...

"Great front desk service; on site restaurant is fantastic. Would definitely stay there again."

"Our stay at The Wallace was great outside of check-in. We checked in around 4 AM, and the front desk agent was not warm or welcoming. He acted as though we were bothering him by checking in. This was very interesting, as before arrival, I informed the front desk via chat that our flight was delayed due to weather and that we would arrive after 3 AM. His behavior was very surprising. Outside of this experience, the stay was great. The rooms were spacious and clean, and the rest of the staff was...

"Clean. Friendly staff. Great location."

"This hotel is perfectly placed for theater lovers! Literally one block from the Great Gatsby. We were even able to come back between shows and freshen up!"

"Excellent location. Close to Central Park and Times Square."

"Room was clean. The carpet could be cleaner."