Find Hotel with a Concierge in Cozumel

"I loved how the hotel was spread out, smaller buildings for rooms with 8 rooms per building 4 on the top and 4 on the bottom. The food was pretty good, fresh. The grounds were kept clean, the ocean was spectacular. Lots of iguanas and birds around the property which had its charm. The cab ride to town for shopping is 300 pesos or 25 US per way, that got a bit expensive, that and all the taxes in Cozumel for this or that excursion. However it was a beautiful and safe with decent night shows and day games. Would recommend to families, people looking for quite area as it is about 25 mins out of town. "

"This hotel is a little paradise! Installation, attention, food, drinks, beach area is just amazing. I can’t wait to go back."

"Great staff food and drinks , only draw back is the steps up to lobby, with bad knees it was a struugle"

"They upgraded me to a much nicer room than I had booked. That is how my stay started. And it just kept getting better. Atmosphere, staff, are very good. "

"The staff was excellent at the hotel. We really enjoyed the food and the variety it offered. The resort grounds were beaut kept and we also enjoyed the wildlife."

"Amazing view and location "

"The property is beautiful and always clean. You have to take a tunnel to the beach and some eating areas. I was worried about being claustrophobic but had no difficulties! You can always walk across the street if you can not manage the tunnel stairs. "

"Beautiful Resort, great staff and good food. The only con was as soon as we got there we were greeted by a “concierge” that was trying to get us to listen to a 90 minute sales pitch for a membership to the hotel chain. "

"First of all I want to shout out to the Royal level team,Odalys, Alejandra, Maricruz and also the stuff at La Carreta restaurant Meseros, Armando, Claudia, Carlos, Rogelio and Shany. This is a lovely secluded place surrounded by the jungle and is very serene and quiet. I stayed at the Royal level and was pampered like a king they really make sure you stay is the best it can be and any problems were addressed with immediately. Slightly older place the Wi-Fi could be better but was fine and a little trouble with the hot water but they fixed it right away. We had a nice private pool and the food and private restaurant was absolutely wonderful. I went to a couple of other restaurants the corral or the Playa at the beach where they had a wonderful buffet and on certain night specialty seafood. Are you a cane so I was able to gain access to a shuttle if needed but it is walkable with a cane. Pro dive is on location for your convenience."